Air Canada Name Change Policy

Sometimes a passenger may provide inaccurate information while purchasing a ticket. When you are unable to share the proper details with the airline like your name, then you are likely to face problems such as delays on the trip. For ease of travel, you need to provide the correct information on the flight ticket. That is why the Air Canada name change policy has been made so that you can correct or modify your details when required.

What is Air Canada’s Name Change Policy?

This carrier offers its customers the facility of modifying their details on a ticket. For that purpose, the airline has created the Air Canada name change policy. 

This policy may apply to a variety of situations in which a name change can be required. The passengers should follow the requirements outlined while correcting or modifying their names.

Name Correction Policy

It is important to check your personal information twice on the ticket before flying with this airline. In some circumstances, a passenger’s information may be mentioned incorrectly on it. Air Canada’s name correction policy allows you to correct up to a few letters in your complete name. 

The corrections can include: 

• Initial name 
• Middle name
• Surname

Policy of Air Canada for Middle Name on Tickets

Some travelers may have added their middle names on bookings. Others may have skipped adding these. As per the policy of this airline, when this information is not present, it will not be an issue. 

However, when the information is incorrect, whether or not it can be fixed is not clear. You can contact this carrier for confirmation.

Guidelines of Name Change Policy

Adhere to the guidelines of the airline to use this change or correction policy. A complete name modification may be assured when these guidelines are met. The policy also helps protect your personal information. 

One of these guidelines says you can make only minor edits to your ticket’s information. Some other points regarding the alteration of details are as follows:

• The ID and the ticket name of the passenger should be matched as per the transportation department regulations.
• Here, you can also correct your typo mistakes in the ticket name.
• For the correction or alteration on the ticket, you may be required to submit the necessary paperwork to the airline. 
• In the case of Air Canada’s name change policy for marriage, divorce, or any other legal proceedings, you may present legal documents to confirm it. 
• The carrier considers the modification or edit of the name to be a reissue of a similar price class. 
• However, it includes price differences and the cost of changing or correcting. 
• A full name change cannot be allowed by the airline. 
• Furthermore, flight tickets cannot be transferred to any other individual. 
• Check Air Canada’s cancellation policy to cancel and rebook your ticket during such situations.
• When you have connected flights with several airlines, you may have to make a request separately to them for the modification of the information. 
• Hence, you may have two hours before your flight to make alterations. 
• These guidelines can also be used for services such as Air Canada seat selection. 
• It can ensure that your information on the ticket is written accurately. 

Note: No modifications to the flight schedule, location, or date can be authorized in the Air Canada name correction or change policy. 

Process of Air Canada Name Change

The airline offers several online and offline methods for modifying the details on the ticket. After analyzing the complexity of each method, the traveler can select the one that suits his or her requirements.

Methods that are available for changing or correcting this information on the tickets are discussed below.

Method 1: Alter Name via Call

When this carrier misspells the name on the ticket, travelers can contact its agent. They can connect through the department of customer assistance. This method can be beneficial for last-minute modifications or edits.

• On Air Canada, the name change contact number is 1-888 247-2262.
• Once you connect with the carrier, place your request. 
• The agent should ask for your flight details. 
• Give the relevant details, such as your full name and booking reference.
• Provide your proper name so that it can be modified. 
• The carrier agent may begin the process of altering your inaccurate details as soon as possible. 
• After the procedure is complete, you should receive an email confirmation for the same. 

The following table has the phone numbers for several other regions:

Note: For the contact number/ID of other regions, visit the official website. Here, come to the page for “Other Numbers”.

Additional contact numbers are mentioned below for regular customers of this airline who are registered under Aeroplan (a loyalty program): 

Method 2: Using the Website

The online approach is the most used method on Air Canada to fix misspelled names on tickets. Usually, it can be used for requesting adjustments. This is because small corrections can be made quickly.

Here are some steps to follow for correcting your details under this policy:

• Access the link to the official website of this airline.
• Scroll down the homepage of the website. 
• Tap the “My Booking” feature. 
• Provide the “Passenger Last Name” and “Booking Reference”. 
• Post entering the details, you must click on the “Find” button. 
• You should be redirected to the page “Manage Booking”.
• However, when your flight is allowed for online adjustment or modification, a “Change” option can appear on your display. 
• By selecting it, you can alter your details.
• Submit your identity to go ahead with the procedure of Air Canada to change the name on the ticket.
• Make the payment for the fees or the price gap.
• Later, you will receive a confirmation mail regarding the successful change or correction.

Note: For bookings made through a travel agency or agent, request them to assist you with Air Canada’s process to change passenger names.

Method 3: Modify Names Through Social Media

To modify your details on the ticket, directly connect with the airline through social media. You can describe your issue and wait for the operator’s reply. 

To proceed, you must follow the steps listed below:

• Mention your request regarding the Air Canada name correction or alteration on a post.
• The officials will respond to your query and guide you through the other steps.
• Keep the necessary documents ready.
• Later, you may have to pay some fees for the modification. 
• Once the procedure has been completed, you can get the confirmation through an email. 

To connect with this carrier, click on the links below:

Method 4: Using Email Service

This air operator provides an email service for the passengers to resolve their name issues on the ticket quickly. They can correctly explain their queries regarding Air Canada’s misspelled name on the ticket using this approach. 

To complete the procedure, you should follow the steps mentioned below:

• The first step is to go to the official website of this carrier.
• On the homepage of the site, you will have to scroll down. 
• There, you can find the “Customer Support” section. 
• Click on the “Contact Information” option. 
• Next, you will be redirected to another page. 
• Use the “Send Us An Email” feature. 
• Based on this option, you can fill in the form to reach out to the airline.
• Mention that you want to use Air Canada’s service to change the name on the ticket.
• Attach some documents for the verification of the name. 
• Once you provide all the needed documents, you will have to wait for a reply from the airline. 

Required Documents Change Name on Tickets

The name on the flight ticket should match the one on the actual documents. On Air Canada, when wrong names on tickets are found, then a flier must apply for a form. He/she must provide the original documents for the alterations.

The documents needed for the correction/change process are as follows: 

• Request a name change form at the earliest. 
• Keep the previous ticket, where the information should be replaced with the number of the ticket. 
• In case of a divorce or marriage, legal papers are necessary. 
• The list also includes certificates of marriage or divorce documents. 
• Additionally, you may need the proof-of-request documentation. 

Note: To claim Air Canada’s flight delay compensation, make sure your personal details, like your name, are correct.

Air Canada Name Change Fees

The airline may charge a fee for the alteration of the name on the booking. You may be charged different costs depending on the situation. To confirm the Air Canada name change fee, you can contact it at 1-888 247-2262. Passengers can also obtain additional information regarding Air Canada’s name change cost from the official website.

In Essence,

The Air Canada name change policy allows passengers to rectify spelling errors. But they should address the issue as soon as possible. It has various types of approaches for travelers to alter or edit their details. The airline consistently strives to make this process simple.

Frequently Asked Questions

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