Aeroflot Check-in Policy

Aeroflot offers a range of check-in options to suit your needs, including online check-in, mobile check-in, self-service kiosks, and traditional check-in desks at the airport. The airlines’ friendly and knowledgeable staff are always on hand to assist you with any questions or concerns you may have, thus taking pride in offering the efficient and streamlined Aeroflot check in process.

What are the options to complete the check-in with Aeroflot?

Aeroflot offers several options for completing the check-in process:

Online check-in – You can request Aeroflot check-in online for your flight online from 24 hours to 1 hour before your flight departure time. You can do this by visiting the Aeroflot website and entering your booking reference number and last name.

Mobile check-in – You can also check-in for your Aeroflot flight using the Aeroflot mobile app. This Aeroflot check-in mobile option is available from 24 hours to 1 hour before your flight departure time.

Check-in at the airport – If you prefer to check-in at the airport, you can do so at an Aeroflot check-in desk. You will need to present your passport and booking reference number.

Self-service kiosks – Some airports have self-service kiosks where you can check-in for your Aeroflot flight. You can use these kiosks to print your boarding pass and baggage tags.

Note: The availability of these Aeroflot check-in options may vary depending on your departure airport and the type of ticket you have purchased.

What is the deadline to complete the check-in with Aeroflot airlines?

The deadline to complete check-in with Aeroflot Airlines varies depending on the departure airport, destination, and travel class.

Although check-in typically closes 40 minutes prior to departure, some airports have unconventional check-in deadline policies:

• Switzerland: 45 minutes prior to the departure time scheduled;

• On Aeroflot flights departing from India, UAE, Egypt, Maldives, China and Japan), check-in closes one hour before departure.

Check-in at Sheremetyevo international airport – The Sheremetyevo airport comprises of 5 terminals – B, C, D, E and F

• For Business Class passengers, check-in at

• F, E terminals open 2 hours before scheduled departure.
• B, C, D terminals open 6 hours before scheduled departure.

• For Economy Class passengers, check-in at

• F, E terminals open 2 hours before scheduled departure.
• B, C, D terminals open 6 hours before scheduled departure.

Advance check-in – You have the Aeroflot web check-in or mobile check-in option in addition to the check-in kiosk. You can check in up to 6 hours before your scheduled departure time:

• Self-service check-in kiosks, online check-in, and mobile check-in are available up to 24 hours before the scheduled departure.

• The airport’s check-in counter is available up to 12 hours before the scheduled departure.

Please be aware that travelers whose flights are scheduled to depart in less than six hours will be given priority if there are a lot of people waiting to check in.

What are the terms and conditions for the online or mobile check-in with Aeroflot?

The terms and conditions for online or mobile check-in with Aeroflot may vary depending on the specific ticket and booking details. However, here are some general guidelines and requirements:

• Check-in is available for flights operated by Aeroflot.

• Mobile or online check-in is not available for passengers who request Aeroflot pet travel service.

• Mobile or online check-in is not available under Aeroflot unaccompanied minor program.

• Passengers must have an electronic ticket and a valid passport or ID to complete online or mobile check-in. If traveling to an international destination, passengers must also provide their visa and/or entry permit information.

• Passengers who have checked in online must arrive at the airport at least 2 hours before the scheduled departure time for international flights and 1 hour before for domestic flights.

How do I complete the check-in for Aeroflot online?

To complete check-in for Aeroflot online, follow these steps:

Step 1: Visit the Aeroflot website at www.aeroflot.ru.

Step 2: Select the “Online check-in” option from the drop-down menu.

Step 3: Enter your “booking code”, “ticket number” or “loyalty programme number” alongside the last name.

Step 4: Select the passenger or passengers for whom you want to check-in.

Step 5: Confirm your flight details, including your seat assignment.

Step 6: Enter your passport information and any additional information required.

Step 7: Review and confirm your check-in information, then print or save your boarding pass.

How do I complete the check-in for an Aeroflot flight through a mobile app?

To complete the check-in for Aeroflot via mobile app, follow these steps:

• Download the Aeroflot mobile app from the App Store or Google Play Store and install it on your mobile device.

• Open the app and tap on the “Check-in” button on the home screen.

• Enter your “booking reference” or “e-ticket number” and your last name in the appropriate fields.

• Review the flight details and select the passenger(s) you want to check in.

• Confirm your seat selection and enter any additional information required, such as your passport details or frequent flier number.

• Verify all the information you have entered is correct.

• If you are traveling with baggage, you can pay for any extra baggage allowance or additional services required.

• Once you have completed the check-in process, you can save your boarding pass to your phone, which can be scanned at the gate before boarding.

How do I complete the check-in for an Aeroflot flight at the airport?

The steps to complete the check-in at Aeroflot check-in for Aeroflot at the airport are as follows:

• Arrive at the airport with enough time before the scheduled departure time of your flight. It is recommended to arrive at least 2-3 hours before for international flights and 1-2 hours before for domestic flights.

• Head to the Aeroflot check-in counter or self-service kiosk, which will be located in the departure area of the airport. Look for the signs indicating the Aeroflot check-in area.

• Present your passport or other acceptable identification documents to the check-in agent.

• Provide your flight information to the check-in agent or use the self-service kiosk to input your flight information.

• If you have checked your luggage, hand over your bags to the check-in agent, who will weigh and tag them. The agent will also provide you with baggage claim tags, which you will need to present to retrieve your luggage at your destination.

• If you have carry-on luggage, make sure it meets the size and weight restrictions specified by Aeroflot. You may be asked to weigh your carry-on luggage at the check-in counter.

• Receive your boarding pass from the check-in agent or print it out at the self-service kiosk. Make sure to check the information on your boarding pass, including your name, flight details, seat assignment, and departure gate.

• Proceed to security screening, which is typically located near the check-in area.

• Once you have passed through security, head to your departure gate, which will be listed on your boarding pass. Make sure to arrive at the gate well before the scheduled departure time of your flight.

Note: The exact Aeroflot check-in procedures may vary depending on the airport and the type of flight you are taking.

How to access the boarding pass with Aeroflot?

There are several ways to access your boarding pass with Aeroflot:

• Online check-in – During the online check-in process, you will have the option to download your boarding pass to your mobile device or print it out.

• Aeroflot mobile app – Simply log in to your account and select the “My flights” section to view your boarding pass.

• Airport check-in kiosks – If you prefer to check in at the airport, you can use the self-service check-in kiosks located in the Aeroflot terminal. After checking in, you can print out your boarding pass at the kiosk.

• Airport check-in desk – If you are unable to check in online or at the self-service kiosks, you can visit the Aeroflot check-in desk at the airport to receive your boarding pass.

How to check in baggage with Aeroflot at the airport?

To check in your baggage with Aeroflot at the airport, please follow these steps:

• Make sure you arrive at the airport with enough time to complete the check-in process before your flight’s departure time.

• Aeroflot recommends that passengers arrive at the airport at least 2 hours before the departure of an international flight, and at least 1 hour before the departure of a domestic flight.

• Proceed to the Aeroflot check-in luggage counter at the airport. You can find the counter by following the signs or asking airport staff.

• Have your passport and booking confirmation ready, as the check-in agent will need to see these documents.

• Provide the check-in agent with your baggage, which should be properly packed and labeled with your name and flight details. The agent will weigh your baggage and check it in.

• Pay any applicable Aeroflot baggage fees. These will depend on your route, ticket type, and baggage allowance. You can find information about Aeroflot check-in baggage allowance and fees on their website or by contacting their customer service.

• Receive your boarding pass and any other travel documents from the check-in agent. Make sure to keep these documents in a safe place, as you will need them to board your flight.

• Proceed to the security checkpoint and, after passing through security, make your way to your gate.

In conclusion, Aeroflot check-in procedures are an essential aspect of air travel that ensures the safety and comfort of all passengers. The airline has implemented various check-in options, including online, mobile, and self-service kiosks, to provide passengers with flexibility and convenience.

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