Cathay Pacific check-in policy

Cathay Pacific check-in allows passengers to complete the request between 48 hours and 90 minutes prior to the scheduled departure. Besides, there are several methods at the passengers’ disposal that help them complete the request and travel hassle-free.

Below mentioned are all the check-in methods related to Cathay Pacific, the timeline related to each check-in type, and more.

Cathay pacific check-in Methods

Cathay Airways check-in time varies online as well as if you complete the request at the airport.

Online check-in

What is the time required for check-in online – For the majority of Cathay Pacific flights, you may check-in online –

  • between 48 and 90 minutes before the scheduled departure of your flight.
  • Between 24 hours and 1 hour for flights to/from LA, Chicago, San Francisco, or New York.

How to request Cathay pacific online check-in? – On Cathay Pacific’s website, use these instructions to check:

Cathay-Pacific-Airlines-Home-Page
Cathay-Pacific-Airlines-Manage-Booking
Cathay-Pacific-Airlines-Manage-Details

The screenshot above is taken from Cathay Pacific Airlines’ official website.

  1. Visit the home page and navigate to the Cathay Pacific Manage Booking page.
  2. Fill in the booking details to access the reservation.
  3. Choose the ‘Check-in’ tab.
  4. You get the following info on the check-in page
Member sign-in information, such as Marco Polo Club, Asia Miles, or registered account information, must be entered to check-in. By default, this page opens:Using your number or booking code, check in at the hotel.
Type your username or membership number here. Choose “Sign in”Find a booking by clicking. you’re first and last names E-ticket number or reservation reference Press the Next button.
  1. Confirm your selection.
  2. You may choose a seat, buy luggage, reserve a special meal, and get your mobile boarding ticket when you check-in.

Additionally, you may sign in by using a social network account, such as Facebook, LinkedIn, Twitter, or WeChat.

Not All Passengers Can Check In Online – Passengers holding the following Cathay Pacific reservation, are not allowed to request online check-in –

  • Passengers not holding an e-ticket.
  • You need medical attention.
  • If requesting wheelchair
  • Unaccompanied minor
  • You want a “Cabin Baggage Occupying Seat,”
  • Passengers who booked an additional seat.
  • You have a group reservation.

Please note –  No flight cancellation is allowed after completing the check-in. To know more, refer to Cathay Pacific flight cancellation policy.

Mobile app check-in

What is the time required to check in from the mobile app? – The check-in window for flights operated by Cathay Pacific, Cathay Dragon, and codeshare partners via mobile apps is between 48 hours – 1.5 hours before departure. In addition –

  •  For flights operating out of/to LA, Chicago, San Francisco, and New York – the check-in time is between 24 hours – 90 minutes before departure.

How to request the Cathay Pacific check-in through the mobile app – Follow these steps to request the check-in through the airline’s mobile app.

  1. Launch the airline’s mobile app and tap on the Manage Booking section.
  2. Fill in the details to access the flight booking.
  3. Tap to select the flight segment that needs to check-in in.
  4. Add baggage or any other special requests.
  5. After choosing your flight, adhere to the on-screen instructions to check-in.
  6. Hit the ‘Check-in’ button.
  7. Your mobile boarding pass will be delivered to your email and will include a QR code.

NOTE- There must be a QR code on your mobile boarding pass, as seen in the illustration.

Kiosks Check-In

Passengers can simply use the kiosk to complete check-in and request boarding pass. The service is used by the following passengers –

  • Unaccompanied minors
  • Passengers in need of medical assistance.
  • Passengers traveling in a group.
  • Those whose flight booking demands an extra fee

How to complete the check-in using the kiosks?
You can now check-in through kiosks by doing the following:

  • Access your reservation by inserting or swiping your Cathay membership card OR entering your booking reference number
  • Choose a flight.
  • Using an interactive seat map, choose the seat of your choice.
  • Make a copy of your boarding pass.

Self-Service kiosks check-in time

You can check in between 48 hours and 50 minutes before your flight’s planned departure time using the self-service kiosks at some airports. You must check in, get your boarding card, and head to the bag drop booth.

Self-service kiosks are helpful for

  • Check-in
  • Choose a seat
  • Grab a copy of your boarding pass.
  • Get your lounge pass printed.

Once you’ve checked in, get your boarding card and head to the luggage drop desk. If you don’t have any luggage to check in, proceed directly to the boarding gate after passing through security and immigration.

Check-in at the Cathay Pacific airport desk

You should be at the airport no later than 2 hours before departure to pick up your boarding card before the check-in airport desks close, i.e.

45 minutes before departurein Hong Kong
60 minutes before departurein Riyadh or North America
70 minutes before departurein New York, London, Tel Aviv, Colombo, Dubai, Kolkata, Shanghai, Beijing, Mumbai, and Madrid
75 minutes before departureDubai

How to request Check-in at the airport?

Simply make your way to the Cathay Pacific check-in airport desk, show your ticket and identification, check your bags, and get your boarding pass.

  • Verify that all the details on your boarding card, including your name, flight number, and destination, are accurate.
  • You must adhere to Cathay Pacific baggage policy and make sure your bags are correctly marked, labeled, and checked in. Don’t forget to save the receipts from your checked baggage.
  • Do not forget to gather your travel documents and ticket.
  • All other required steps must be completed on schedule.

Arrive at the boarding gate at least 30 minutes before your aircraft is scheduled to depart.

Frequently Asked Questions

How much-checked baggage is allowed in the Cathay pacific?

2 checked bags are permitted on Cathay Pacific flights for travelers traveling in economy, premium economy, and business class. 3 checked bags are allowed for First Class passengers.

When is online check-in available for Cathay pacific?

Between 48 hours and 90 minutes before the scheduled departure time of the flights, you can check in online using Cathay Pacific’s web check-in service. Get a printout of your boarding card after choosing your flight and chosen seat.

When to check in at Cathay pacific?

Online Check-In is accessible for the following flights starting 48 hours prior to departure and lasting 90 minutes:
●       every flight operated by Cathay Pacific Airways, even those that codeshare.
●       all Cathay Dragon flights, even those that operate with other airlines.

What time does Cathay Pacific check-in open?

Cathay pacific airport check-in counter opens Monday to Saturday between 7.00 am to 22.30 pm at the Hong Kong airport.

How can I check in with Cathay Pacific online?

Go to the online check-in page of the Cathay pacific airline. Enter your booking number/PNR number. Choose the travelers you want to check-in.

When can I do online check-in at Cathay pacific?

 You must complete check-in between 90 minutes to 48 hours prior to the scheduled departure of your flight

Can I check in my luggage early with Cathay pacific?

You can check your bag at the counters as early as 1 day in advance and 120 minutes before your departure time.

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