Frontier Check-in Policy

Frontier Airlines strictly enforces check-in regulations. These measures help keep the boarding situation under control. The Frontier check-in policy focuses on schedules, methods, services at desks, and other necessities for a pleasant travel experience. You must carefully read the guidelines to avoid any issues.

Rules of Frontier Airlines Check-In Policy

It is vital to maintain strict check-in rules to avoid irregularities and flight disruptions. This policy focuses on timely marking the arrival and appropriate assistance while boarding.

Listed below are the key features:

  • You may check-in for a Frontier flight, using the following official methods:
    • Online
    • Mobile Application
    • Counter at Airport
    • Priority Check-in
  • Web check-in is charged $5 whereas the mobile-based method is free of cost.
  • All the options are available for domestic and international flights.
  • Add a bag or a seat during the online or mobile process, 24 hours before the flight departs.
  • Passengers must have a printed document or Frontier boarding pass on phone and checked luggage by the following deadlines (cut-off times) before departure:
    • 45 minutes earlier than a domestic flight departs
    • 60 minutes before the scheduled departure time of an international flight
    • Mobile or web methods must be completed 60 minutes prior to the flight take-off.
  • Purchase airport assistance to make the process easier for you.
  • Active U.S. military members can get a waiver on verifying the Common Access Card.

Documents for International Travels with Frontier Airlines

International travel involves further scrutiny. When you plan to travel overseas, you must be well-versed in the appropriate documentation. You can be denied boarding if you fail to produce the required papers.

Irrespective of the destination, carry the following documents as per Frontier Airlines ID requirements:

  • All passengers must bring their passports for traveling to/from the United States.
  • Passport cards are valid for domestic travel only, not international flights.
  • Present passport as proof of citizenship and identification.
  • For details on documents required for entry and visa for other countries, visit:
    • U.S. Customs and Border Protection, or 
    • U.S. National Passport Information Center 
  • Citizens of other nations can consult these for the recent requirements:
    • The nearest U.S. Embassy 
    • Or, Consulate 

Documents for Frontier Airlines International Flights with Minors

The legal paperwork for international flights is particularly important to this U.S.-based air carrier. It adheres to strict guidelines for approving offshore flights for minors.

Canada Entry (To/From) Requirements for Underage

Young travelers, aged 15 to 18, flying to or from Canada are considered minors under Canadian law. For foreign travel, all underage children must possess their own legitimate passports for Frontier check-in.

Underage passengers traveling with only one parent, perhaps with an individual other than their legal guardian or parents, must have valid paperwork.

For minors traveling with an adult who is not their parent or guardian:

  • The adult must obtain written authorization from the kid’s guardians or parents.
  • This authorization letter should include:
    • Address
    • Contact numbers of the parents or legal guardians
    • Photocopy of signed passports/national identity cards of legal guardian or parent.
  • It could be a single letter signed by both parents. 
  • Or, separate letters from each parent/guardian are needed.

Underaged Passenger Traveling with One Parent

The accompanying parent must have the following documents:

  • Passport of the kid
  • Photocopy of the minor’s birth certificate
  • An authorization letter in English signed by the parent who is not accompanying them 

The following information must be included in the letter from the non-traveling parent:

  • Contact information and address 
  • Photocopy of signed passports/national identification card

In the situation of shared custody, the documents listed above are required. Additionally, the accompanying parent must have a photocopy of the legal custody papers.

When a parent has sole custody, he/she must show a copy of at least one of the following documents after Frontier Airlines check-in:

  • Legal custody papers
  • Birth certificate with just one parent listed
  • A dead parent’s death certificate

Minors Traveling with Adoptive Parents/Legal Guardians

Adoptive parents or legal guardians traveling with the child must show:

  • Photocopy of the adoption or guardianship paperwork (whichever applies)
  • A signed authorization letter including the non-traveling adoptive parent’s/guardian’s (when applicable):
    • Address and contact details 
    • Photocopy of signed national identity card/passports

How Do You Check-in for a Frontier Airlines Flight?

Travelers must be aware of the various Frontier check-in alternatives. This will educate them about accessibility and their rights. Although online and mobile check-ins are recommended these days, you may always use any of the methods and board a plane.

Method 1: Online Check-in

The Frontier Airlines check in online facility is preferred by passengers to save time and avoid long airport lines. On the homepage of this U.S. air operator, you will find the “Customer Self-Service” tool. 

This tool helps you complete the following process:

  • This tool will take you to “My Trip/Check-In”.
  • Here, add the below-mentioned details to retrieve your booking:
    • Last Name
    • Confirmation Code

Tip: The flight confirmation Frontier code is a combination of numbers and letters. Accordingly, you can identify and enter it.

  • Once you have retrieved your reservation, you will have the option to:
    • Purchase bag
    • Purchase/view seat
    • Print boarding pass
  • Execute your desired task and complete the process.

Travelers can mark their arrival through the website 24 hours prior to the scheduled departure. Please remember that web check-in must be completed at least 60 minutes before leaving. 

Method 2: Mobile Check-in

In the digital age, most things are simplified and available at the tip of your finger. Hence, travelers can download the carrier’s free mobile application on their iOS or Android device. This app also has several unique features like the Frontier Airlines mobile boarding pass.

Now, you can even opt for frontier baggage allowance or seat to your previous reservations as well as after checking-in. With all the above-mentioned benefits, read the points given below:

  • Install the application on your “Android” or “iOS” device.
  • Open the app and complete the basic settings.
  • Now, you can tap on the three bars in the top left-hand side corner.
  • A menu will appear and you have to choose “My Flights”.
  • Retrieve your booking by adding:
    • Last name
    • Confirmation code
  • The app will refresh to a new page, that is, “My Booking”.
  • Here, you can check-in 24 hours prior to the flight take-off.

Note: This mobile process must be completed 60 minutes before the flight takes off.

Method 3: Use the Kiosk

The kiosk is a fantastic substitute for online and mobile processes. At the airport, self-check-in is made possible by an automated kiosk. It is one of the best ways to save time at busy airports for Frontier check-in.

To begin:

  • Enter the passenger’s confirmation code and scan the confirmation.
  • You can also use:
    • government ID
    • credit card,
    • or the passport to gain access.
  • Users will be able to easily verify the specifics of their itinerary.
  • This gives you the option to buy carry-on and checked luggage.
  • You can also choose to frontier select your seats.
  • Lastly, print your boarding pass.

Method 4: Counter Check-in

The traditional airport counter check-in is still available for passengers. You can walk up to the airport counter to: 

  • Check-baggage
  • Pay any additional luggage fee
  • Obtain Frontier Airlines boarding passes

Travelers who need additional support during this process can purchase “Airport Agent Assistance” at the time of booking. They can avail of this feature at the airport itself. They will assist travelers with:

  • Check-in
  • Frontier Airlines print boarding pass facility
  • Gaining special baggage allowance

Method 5: Priority Check-in

There is a special lane for priority check-in at the airport counter. This special service is available to priority guests.

  • You are invited to this special counter if you have purchased:
    • Works or Perks bundles
    • Carry-on bag
  • Frontier Miles Elite level members can directly go to the priority counter.
  • You can add luggage or other services that may be offered under your package.

Frontier Airlines Baggage at Check-in

Baggage check-in typically takes the most time at the counter. You can skip the long queues at the luggage counters and have a smooth boarding process.

Make sure you check-in online and have a printed Frontier Airlines boarding pass so you can receive:

  • Faster airport service and simply head to the “Bag Drop” counter at the airport.
  • The official website of “Frontier Airlines” always provides the best price for both checked and handbag(s).
  • At the airport, adding bags will be more expensive but possible.
  • Charges for any oversize or extra luggage costs will apply at the airport. 

The following waivers may only be obtained at the airport:

  • Active U.S. military members can get a baggage fee waiver when they verify their Common Access Card (CAC).
  • Items such as assistive equipment and strollers are exempt from baggage fees.

All luggage must be checked in at least 45 minutes before departure.

Frontier Airlines Airport Agent Assistance for Check-in

“Airport Agent Assistance” is a special feature of this air operator. This optional service can be purchased at the time of booking. You will have to pay $25 per passenger to get the benefit at the Frontier Airlines ticket counter. Such optical services are non-refundable.

When you haven’t purchased the assistance service, you may get it at the airport for $25 (per passenger). But, for the following list of situations, the agent assistance fee is waived:

Due to DisabilitySpecial Baggage Check-inSpecial Scenarios
Service animalAntlers feeExtra seat
Vision and/or hearing impairedAssistive devices (wheelchairs, scooters, etc.)Cabin luggage purchased with an additional seat
Meet and assistMedia/film equipmentSports or musical items (marketed by Volaris)
Wheelchair serviceBoot bagInfant in lap
Oversize Bag: 63 inches or morePet on board
Baby Items

Airport assistance is waived for currently deployed U.S. military personnel. For more details on Frontier Airlines military boarding, you must visit the operator’s website.

Frontier Airlines Flight Seat at Check-in

The carrier assigns seats to travelers for free. It tries to keep families and groups together while allotting seats. But if you do not want to take any chances, then choose your preferred seat in advance. 

  • You will have to pay a small fee to choose your seat.
  • Preferred seating arrangements can be purchased through online and mobile check-in. 
  • Seats can be bought up to 24 hours before the scheduled departure. 
  • Pay any applicable charges and print your boarding pass.

Frontier Airlines Security Screening Desk: Required Documents

After completing baggage check-in and securing the boarding pass, proceed to the security screening. To enter the screening line, you will be asked to show a valid identification document and boarding pass. Any other flight confirmation Frontier document may not be accepted.

According to the Transportation Security Administration (TSA), the recognized forms of identification for travelers include:

For Travelers 18 Years and AboveGovernment-issued Official Photo ID
Minor below the age of 17Government-issued official photo ID Two ID forms Escorted by an adult with proper identification

Additionally, a Frontier gate pass can be issued to the security checkpoint for attending the following:

  • Helping passengers with special needs
  • Family members of arriving or departing deployed military personnel

Note: You are not required to check-in at the ticket counter again if you are connecting to another flight within the secure perimeter of an airport. 

Boarding Frontier Airlines Flights

Go to the departure gate once you have completed all the check-in requirements at the counter. Wait in the designated place until the operator announces boarding. Passengers are recommended to arrive at the gate well in advance of the departure. 

  • The Frontier boarding process approximately starts 30 to 35 minutes ahead of the departure time. 
  • Hence, it is best to be at the departure gate 30 minutes before the flight takes off. 
  • If the traveler is not at the boarding gate by this point, the booking will be canceled.
  • The passenger would not be allowed to board even if he/she had checked in and had the boarding pass.
  • Other frontier cancellation policy rules should be additionally checked. 

In ascending order, the table below shows the priority of boarding various passengers:

Boarding CategoryPassenger Type
Passengers with Special Needs
Differently abled passengers Travelers with assistance agent
Zone 1Frontier miles Elite members Passengers who purchase carry-on Perks and Works ticked travelers
Courtesy BoardingFamilies with young kids (under 3 years old) Other travelers who need assistance boarding
Zones 2, 3, and 4Called in order

Tip: Priority boarding can be added for $6–$12 per passenger when making the reservation.

To minimize complications, the Frontier check-in policy includes specific regulations that must be followed. You have various alternatives for checking in and boarding. Carry all necessary documentation for stress-free transit.

Frequently Asked Questions

Can I check in online with a backpack on the Frontier?

Yes, you can use this carrier’s website to check in with a backpack.

How early can I check-in for my Frontier flight?

Online and mobile check-in is available 24 hours before the flight departure.

Do I need to print my boarding pass?

Travelers are required to print their Frontier Airlines boarding passes.

How do I check-in for my flight online?

Customers can use the self-service tool on the operator’s website to mark their presence.

Is it better to check-in online or at the airport?

It is better to check in online, so you can avoid long queues at busy airports.

Do I need to go to check-in desk if I have checked-in online?

No, you can head directly to the bag drop desk when you have checked online.

How much is a carry-on for Frontier?

Use the “Bag Price Checker” on the operator’s website for the exact carry-on price.

Do you have to pay for a carry-on with Frontier?

If a carry-on is not covered by your fare type, you will be required to pay for it.

Can I check in with a backpack on the frontier?

At the airport ticket counter, you can check in while carrying a backpack.

Is there a Frontier print boarding pass facility?

Yes, this facility is available for fliers.

Can I print my boarding pass Frontier Airlines online?

You can print your pass online while you attempt checking in.

Is assistance available for Frontier military boarding?

Get in touch with the air operator to seek assistance for military boarding.

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