Lufthansa Check In Policy

This website can accommodate your needs whether you like to check in at the airport or are using a mobile device. View all of the Lufthansa check-in options as well as the check-in opening and closing times.

What are my check-in options for Lufthansa?

Lufthansa offers several check-in options for passengers, including:

  • Online Check-In – You can request Lufthansa online check-in up to 23 hours before your flight’s departure.
  • Mobile Check-In – You can check in using the Lufthansa app on your mobile device.
  • Airport Check-In – You can check in at a Lufthansa counter at the airport on the day of your flight.
  • Self-Service Check-In Kiosks – You can check in using Lufthansa’s self-service kiosks at the airport.
  • Late night check-in – The ability to check in late allows you to do so the night before your flight, allowing you to unwind before your trip the next morning.
  • Automated check-in – With Lufthansa automatic check-in, you may easily get your boarding pass sent to your mobile phone through text or email. The Lufthansa check-in starts 23 hours before your scheduled flight.

Please note – No Lufthansa flight changes are permitted after completing the check-in.

What are the check-in deadlines at Lufthansa?

Lufthansa check in time varies depending on the departure airport, type of ticket, and destination. However, as a general guideline, it is recommended to check in at least:

  • 60 minutes before departure for flights within Europe.
  • 90 minutes before departure for intercontinental flights.

The check-in with Lufthansa also varies with the method you need to utilize such as –

Automated check-in – You are checked in automatically through the airline’s automated check-in service. Your boarding pass is delivered to your mobile phone via text or email around 23 hours before your flight’s departure. Add to that –

  • The automated Lufthansa flight check-in process is already available to you if you have a Lufthansa ID profile or are a Miles & More customer:
  • Flights within the Schengen area
  • When you buy a ticket up to 24 hours in advance, your boarding pass will be given to you 23 hours prior to takeoff via email or text. The boarding pass will be sent to your mobile number.
  • You’ll also have access to all self-service options, including:
  • Changing seats
  • Bag tags printed at home
  • You are canceling your check-in.
  • Add eJournals
  • Add a frequent flier
  • Including a travel companion

Lufthansa online check-in – The online check-in starts 23 hours before the scheduled departure. Depending on the airport, check-in and bag drop-off times range from three hours to one hour before departure.

Please note – Before you complete the Lufthansa check-in deadlines, you must

  • Obtain your boarding pass.
  • Check-in your Lufthansa checked baggage.

Lufthansa check in online is not available for departure from –

Albania (Tirana, TIA)
Cyprus (Paphos, PFO)
Bosnia Sarajevo (SJJ)
Croatia Rijeka (RJK)
Bulgaria Burgas (BOJ)
Montenegro Tivat (TIV)

Lufthansa mobile app check-in time – the mobile check-in starts 23 hours before the scheduled departure.

Lufthansa late night check-in time – Late-night check-in (offered at several airports) begins the evening before your flight, but no earlier than 23 hours before takeoff. You can –

  • Submit your baggage at the airport counter
  • Complete the check-in.
  • Obtain the boarding pass.
  • You can simply proceed with your flight to the next day.

Lufthansa airlines check-in at late night is not available for –

  • Passengers in the economy class
  • Flights leave from Mexico, Canada, and the United States.
  • Passengers who avail of the Lufthansa pet travel service.

How do I check in for a Lufthansa flight?

You can complete the Lufthansa flight check in in the following ways –

Online check-in

To complete Lufthansa web check in, you can follow these steps:

  • Select the “Check-In” option.
  • Enter the booking code or 13-digit ticket number. Enter the first and last name of the passengers.
  • Choose the flight you want to check in for and the number of passengers.
  • Provide any required information, such as passport or ID details.
  • Select your seat and any additional services, such as baggage or meal options.
  • Review and confirm your check-in details.
  • Print your boarding pass or save it to your mobile device for airport check-in.

Phone check-in

Here are the steps to complete Lufthansa Airlines check-in over the phone:

  • Call Lufthansa Airlines’ customer service center: Dial the Lufthansa Airlines reservation center number and select the option for phone check-in.
  • Provide flight details: Give your booking reference number or provide your flight details such as departure date and flight number.
  • Confirm passenger information: Verify the passenger details listed on the reservation, including your name, date of birth, and passport number if you are traveling internationally.
  • Choose your seat: You will be asked if you would like to select a specific seat or if you would like a random seat assigned.
  • Confirm baggage information: Review your Lufthansa checked baggage allowance and any additional baggage fees.
  • Review and confirm flight details: Ensure all flight details are correct and make any necessary changes.
  • Receive your boarding pass: The representative will email or send a text message with your boarding pass.
  • Arrive at the airport: Arrive at the airport with your boarding pass, identification, and any required travel documents.

You can contact Lufthansa at the following numbers –

CountryCustomer Service NumberTimings
United States+1954 635 4549Mon–Fri, 02.00–16.00 (East)
Canada+1514 673 7286Mon–Fri, 02.00–16.00 (East)
Germany+49 (0) 69 867 99400Mon–Fri, 08.00–22.00 hours
Austria+43 (0) 120 609 2773Mon–Fri, 08.00–22.00 hours
Switzerland+41 (0) 22 761 4522Mon–Fri, 08.00–22.00 hours
Spain+34 (0) 910 900 700Mon–Fri, 08.00–22.00 hours
Italy+39 (0) 2999 539 20Mon–Fri, 08.00–22.00 hours
France+33 (0) 387 130 113Mon–Fri, 08.00–22.00 hours
Luxembourg+352 (0) 34 2080 8063Mon–Fri, 08.00–22.00 hours
Belgium+32 (0) 2620 0888Mon–Fri, 08.00–22.00 hours
Netherlands+31 (0) 70 770 9396Mon–Fri, 08.00–22.00 hours
United Kingdom+44 (0) 151 237 3300Mon–Fri, 08.00–21.00 hours
Denmark+45 (0) 433 26774Mon–Fri, 08.00–22.00 hours
Norway +47 (0) 230 249 69Mon–Fri, 08.00–22.00 hours
Finland+358 (0) 972 522 134Mon–Fri, 08.00–23.00 hours
Greece+30 (0) 21 11986230Mon–Fri, 08.00–23.00 hours

For other countries, click here.

Lufthansa Mobile App

To complete Lufthansa mobile check in using the airlines app, you can follow these steps:

  • Download the Lufthansa app on your mobile device.
  • Open the app and log in to your Lufthansa account.
  • Select the flight you want to check in for.
  • Provide any required information, such as passport or ID details.
  • Select your seat and any additional services, such as baggage or meal options.
  • Review and confirm your check-in details.
  • Your boarding pass will be available in the app, which you can display at airport security and for boarding.

Eligibility – Passengers who are not eligible for Lufthansa airlines check in online and mobile app includes –

  • Passengers who availed Lufthansa pet travel service.
  • Unaccompanied minors
  • Passengers who are in need of special assistance
  • Passengers who pay fares that require proof of age or payments

Automated check-in

To complete the automated check-in with Lufthansa, you can follow these steps:

  • Visit the Lufthansa website or use the Lufthansa app on your mobile device.
  • Enter your booking details such as your last name and booking reference number.
  • Select the flight you want to check-in for.
  • Choose your preferred seat and add any additional services you may require (e.g. baggage, meal, etc.).
  • Confirm your check-in and print your boarding pass or have it sent to your mobile device.

Lufthansa Self-Service Kiosk Check-in at the Airport

To complete the Lufthansa self-service kiosk check-in at the airport, follow these steps:

  • Go to the Lufthansa self-service kiosk at the airport.
  • Scan your passport or enter your booking reference number to retrieve your booking.
  • Select your flight and follow the prompts on the screen to check-in.
  • Confirm your personal details, seat preference, and baggage information.
  • Print your boarding pass or have it sent to your mobile device.
  • Proceed to baggage drop-off if necessary, or directly to security and boarding.

Lufthansa chat assistant

To complete Lufthansa chat assistant, you need to follow these steps:

  • Start a chat session with the Lufthansa chat assistant.
  • Provide the required information, such as flight details, booking reference, etc.
  • Ask your question or state your request.
  • Wait for the chat assistant to respond and provide the necessary information or assistance.
  • If your issue is resolved, end the chat session.
  • If not, continue to communicate with the chat assistant until your issue is resolved.

Contact through social media

Lufthansa Airlines can be reached through several social media platforms including:


How does the Lufthansa boarding process work?

The following is the order in which passengers board Lufthansa flights on continental routes.

Boarding PriorityAdditional information
Pre-BoardingPassengers traveling with infants and children under five, Lufthansa unaccompanied minors, and passengers with impaired mobility
Group 1Members of the Star Alliance Gold Card, Senators, and HON Circle
Group 2Economy Flex, Business Class passengers
Group 3Window-seaters in the economy class with companions
Group 4Middle-seaters in Economy Class with companions
Group 5Passengers in Economy Class aisle seats with companions

How to get a Lufthansa Airlines mobile boarding pass?

To get a Lufthansa Airlines mobile boarding pass, you need to follow these steps:

  • Check-in for your flight through the Lufthansa website or mobile app.
  • Choose the option to receive a mobile boarding pass.
  • Download or save the mobile boarding pass to your phone or tablet.
  • Present the mobile boarding pass at the airport security check and boarding gate.

Note: Mobile boarding passes are available for flights departing from most airports, but it is advisable to check with Lufthansa for the availability of this service for your specific flight.

How to request Baggage check-in at the airport?

At the self-service bag drop kiosks located at the airports in Frankfurt, Munich, Hamburg, Berlin, and Stuttgart, you may quickly and conveniently request Lufthansa check in baggage.

The only requirements are that you have –

  • A valid set of travel documents with you.
  • You have a printed copy of your boarding pass that you obtained online, via your smartphone, or at a check-in kiosk.

Please speak with a staff member at a bag drop-off counter if you are traveling with extra or special luggage.

In conclusion, the Lufthansa check-in process is designed to make your travel experience as smooth and convenient as possible. With multiple options available, including online, mobile, and in-person check-in, you can choose the method that best fits your needs. Make sure to arrive at the airport with enough time to complete the check-in process and to allow for any potential delays.

Frequently Asked Questions

How do online check in for Lufthansa?

Go to the Lufthansa homepage and click on “Check-in” in the top menu. Enter your flight details. Follow the on-screen instructions to complete the online check-in process.

When can I do an online check in for Lufthansa?

Online check-in for Lufthansa flights typically opens 24 hours before the scheduled departure time and closes 1 to 2 hours before the flight’s departure.

Can I check in online for an International flight for Lufthansa?

Yes. The airline provides an option for passengers to check in for their flight via the Lufthansa website or mobile app.

Do you need to check in online for Lufthansa?

Yes. This can save time at the airport and allows passengers to choose their preferred seat, print their boarding pass, and proceed directly to security.

How to check in at the airport for Lufthansa?

You can check in at a self-service kiosk at the airport from 48 hours to 1 hour before departure.

Where to check in baggage for Lufthansa online?

Visit the Lufthansa website and log in to your booking. Select “Check-in” and follow the prompts to complete the process. You will be prompted to enter your baggage information and pay any applicable fees.

Related Pages

0 0 votes
Article Rating
Notify of
Inline Feedbacks
View all comments