Swiss Airlines Check in Policy

One of the most important aspects of air travel is the check-in process, which can often be stressful and time-consuming. Fortunately, Swiss Airlines has implemented a streamlined and efficient check-in process that is designed to make the experience as smooth and hassle-free as possible for its passengers.

In this policy, we will take a closer look at the Swiss Airlines check-in process and highlight some of the key features and benefits that passengers can expect when traveling with this airline.

What are the check-in times with Swiss Air?

Swiss Air offers several options for check-in, including online check-in, mobile check-in, and check-in at the airport. The Swiss check in times may vary depending on the type of check-in that you choose and your departure airport. Here are some general guidelines for Swiss Air check in times:

• Online and mobile check-in – Swiss Air offers online check-in starting 23 hours before the scheduled departure time. You can check-in online using your computer, tablet or smartphone. The Swiss Airlines online check-in time deadline varies depending on your departure airport, but it typically closes 1 hour before departure.

• Airport check-in – If you prefer to check-in at the airport, you can do so at the Swiss Air check in counters. The airport check-in counters typically open 2-3 hours before departure, but the exact opening time may vary depending on your departure airport. The airport check-in deadline also varies depending on your departure airport, but it typically closes 40-60 minutes before departure.

Check-in counter opening hours change depending on the airport and the length of the flight. Pay attention to the check-in timings to ensure that you get to your workstation on time and stress-free.

Note: Click here to know the check-in time for all Swiss Air worldwide destinations.

It’s important to check the specific check-in times and deadlines for your flight, as they can vary depending on factors such as your departure airport, destination, and travel class.

What are the check-in options available with Swiss Air?

Swiss Air offers several check-in options for its passengers. These include:

• Online check-in – Passengers can check in online through the Swiss Air website or mobile app between 23 hours and 60 minutes prior to departure. You can use Swiss online check in provided –
  • You hold a confirmed reservation for Swiss air operated flights only.
  • Hold a valid electronic ticket
  • Must not avail Swiss Air unaccompanied minor service.
  • Request checking in on a travel route that is eligible for online check-in.

Besides passengers must meet the following technical requirements –

• Turn off your browser’s pop-up blocker.
• SSL, Cookies, and JavaScript must all be enabled. If you have updated the settings, activate these.
• Mobile check-in – Swiss Air passengers can also check in using the airline’s mobile app, which is available for iOS and Android devices. Swiss Air offers mobile check-in to its passengers, subject to certain requirements and conditions. Here are the main ones:
  • Your flight must be operated by Swiss Air or one of its partner airlines.
  • You must have a valid electronic ticket for your flight.
  • You must have a mobile device with internet access and a web browser that supports Swiss air mobile check-in.
  • You must check in online between 23 hours and 60 minutes before the scheduled departure time of your flight.
  • You must provide accurate passenger and travel information during the check-in process, including your name, flight number, departure and arrival airports, seat selection, and any other required information.
  • If you have baggage to check, you must drop it off at the designated baggage drop-off point at the airport before the check-in deadline for your flight.
  • You must have all necessary travel documents, such as a valid passport or ID card, for your flight.

Please Note: Some passengers may not be eligible for mobile check-in, such as those who availed Swiss Air pet travel service, unaccompanied minors, or passengers with special needs.

• Airport check-in – Passengers can also check in at the airport using one of the self-service kiosks or by visiting a Swiss flight check-in counter. Airport check-in is available between 2 hours and 40 minutes prior to departure.

• Priority check-in – Swiss Air offers priority check-in to certain passengers, including those traveling in First or Business Class, as well as certain elite members of its frequent flyer program. Passengers who are eligible for priority check-in includes –
  • Business and First-Class passengers
  • Elite members of Swiss Air’s frequent flyer program
  • Star Alliance Gold members

• Check-in for codeshare flights – Before you check in for your codeshare flight, it’s important to confirm which airline is operating the flight. This information should be available on your booking confirmation or e-ticket. If Swissair is the operating airline, you can check in directly with Swiss Air. If another airline is operating the flight, you may need to check in with that airline instead.

• Automated Baggage Drop – At selected airports, Swiss Air offers automated baggage drop, which allows passengers to check in their luggage using a self-service kiosk and then drop it off at a designated area. This option is available to passengers who have already checked in online or at a Swiss Air check-in counter.

• Early Baggage Drop – At selected airports, Swiss Air offers early baggage drop, which allows passengers to drop off their checked baggage the day before their flight. This option is available to passengers who have already checked in online or at a Swiss Airlines check-in counter.

Note: The Swiss airlines check in options may vary depending on the airport and flight, so it’s always a good idea to check with Swiss Air or your travel agent for the latest information.

How to request the check-in with Swiss Air online?

To request a check in for Swiss Air flight online, you can follow these steps:

• Go to the Swiss Air website: www.swiss.com

• Click on the “Check-in” tab on the top of the homepage.

• Enter your booking reference number and your last name in the required fields. These details should be available in the confirmation email you received when you made your booking.

• Follow the on-screen instructions to complete the check-in process.

• Select the seats. If you need legroom or emergency exit row seatings, you may be asked to pay Swiss Air seat selection fee. 

• You may be asked to enter your passport details, and provide any additional information that may be required.

• Once you have completed the check-in process, you will be able to print your boarding pass or have it sent to your mobile device.

• If you want to print a physical copy of your boarding pass, you’ll need an up-to-date PDF viewer.

• Before you go, take your luggage to a Swiss Air checked baggage counter.

If you encounter any issues during the web check-in process, you can contact Swiss Air check-in phone number for assistance.

How to request the check-in with Swiss Air via Mobile App?

To request Swiss Air check-in via the mobile app, please follow these steps:

• Download the Swiss Air mobile app from the App Store or Google Play Store.

• Open the app and tap on the “Check-in” icon on the home screen.

• Enter your “booking reference” or “e-ticket number” and “last name” to access your booking.

• Select the passengers you want to check-in and review the flight details.

• Confirm the details and complete the check-in process.

• You will receive your boarding pass via email or within the app, which you can use to board your flight.

How to get the mobile boarding pass with Swiss Air?

Swiss Air will email or SMS you a link to the mobile boarding pass. Moreover, the mobile boarding pass may be stored in the Wallet or the SWISS app (from Apple iOS 6). You are not required to print it. You can access boarding pass through

• Via Text message – Your Swiss Air online check in boarding pass is available after you click the link in the SMS. The mobile boarding pass can be opened at any time, but you must have internet access.
  • To receive the mobile boarding pass in the Swiss app, enter the mobile phone number in the app before completing the online check-in.
  • To access the mobile boarding pass to your smartphone’s Wallet, click “Add to Wallet” at the bottom of the page.

• Via email – Passengers will receive the boarding pass download link in the email. All you need to do is open the mail with the boarding pass on your smartphone. Once you download the boarding pass, you can access it without internet access.
  • To get the mobile boarding pass in the Swiss app, enter the email address in the app before using the online check-in.
  • To add the mobile boarding pass to your wallet, click on the boarding pass at the bottom of the email.

• Via mobile app – If you are using the Swiss Air mobile app, your boarding pass will be automatically saved to the app’s “My trips” section. In addition –
  • Make sure your mobile boarding pass is fully visible on your device screen and the barcode is not damaged or obscured.
  • Present your mobile boarding pass to security and gate personnel for scanning at the airport.

How to request the check-in at the airport with Swiss Air?

To request check-in at the airport with Swiss Air, you can follow these steps:

• Check your flight itinerary to confirm the airport and terminal you will be departing from.

• Arrive at the airport with plenty of time before your scheduled departure. It is recommended to arrive at least 2-3 hours before an international flight and one hour before a domestic flight.

• Approach the Swiss Air check-in counter and present your passport and flight confirmation or e-ticket to the Swiss Air representative.

• The Swiss flight check-in representative will verify your identity and check your luggage, if applicable.

• Once you have checked in, the Swiss Air representative will issue your boarding pass and provide any necessary information about your flight.

• Proceed to the security checkpoint and board your flight at the designated gate.

Alternatively, you can also check-in online via the Swiss Air website or mobile app up to 23 hours before your flight departure.

What are the documents required when check-in in at the airport with Swiss Air?

When requesting Swiss Airlines international check-in, you will need to present the following documents:

• A valid passport is required for international travel.

• You will need to show your flight confirmation or e-ticket to the Swiss Air representative at check-in. This will include your flight number, departure and arrival times, and seat assignment.

• Depending on your destination country, you may need to present a valid visa. Check with the embassy or consulate of your destination country to confirm visa requirements.

• You may need to provide proof of vaccination, a negative COVID-19 test result, or other health documents.

• Any other relevant travel documents such as travel insurance documents, hotel reservations, or transportation tickets. However, they are not mandatory, but you must keep it handy.

It is always a good idea to double-check the documentation requirements with Swiss Air well in advance of your travel date to ensure a smooth check-in process at the airport.

How does the self-check-in work with Swiss Air?

Self-check-in with Swiss Air is a process that allows passengers to check in for their flights using self-service kiosks located at the airport. Here are the steps:

• Locate the Swiss Air self-check-in kiosks at the airport, usually located in the check-in area.

• Enter your booking reference number or scan your passport at the self-check-in kiosk.

• Choose your preferred seat from the available options.

• If you need to check baggage or add any special services, such as wheelchair assistance or special meals, you can do so at the kiosk.

• Once you have completed the check-in process, the kiosk will print your boarding pass. If you have checked baggage, you will need to drop it off at the bag drop counter before proceeding to security.

• If you have only carry-on luggage, you can proceed directly to security. If you have checked baggage, you will need to drop it off at the bag drop counter before proceeding to security.

Self-check-in with Swiss Air is available at most airports served by the airline, and is a convenient option for passengers who want to avoid long queues at the check-in counter.

How can I get the baggage tags with Swiss Air?

You can get baggage tags with Swiss Air by using one of the following options:

• Home printed baggage tags – Swiss Air lets you prepare your home-printed baggage tags for checked baggage from the comfort of your home. Here’s how to do it –
  • Select the online check-in option 23 hours before the scheduled departure.
  • Choose the option to print the baggage label.
  • Print your baggage tag, fold it according to the instructions, and use the plastic holder that is provided to affix it to your luggage.
  • On the day of departure, bring your luggage to the airport’s bag drop counter.

• Electronic baggage tag – Swiss Air offers an electronic baggage tagging system that allows passengers to check in their baggage from home or their mobile device and print out their own luggage tags. Here’s how to use the electronic baggage tag with Swiss Air:
  • Check in for your flight online or on the Swiss Air app.
  • Download the BAGTAG app.
  • Click the “choose your airline” button on the app’s home page after signing up.
  • Choose Swiss Air from the list, you may find your reservation. To begin the luggage check-in procedure, enter your reservation details.
  • Get the baggage tag in the app after checking in your luggage.
  • When prompted, enter your baggage details, including the number of bags you’re checking and their weight.
  • Print out your electronic baggage tag at home or at a self-service kiosk at the airport.
  • Attach the electronic baggage tag to your luggage, making sure it’s securely fastened and visible.
  • Drop off your luggage at the designated baggage drop-off area in the airport. Both the airport check-in counters and self check-in kiosk accept the baggage.

• Check-in at the airport counter – If you are checking in at the airport counter, the Swiss Air representative will provide you with baggage tags once your luggage has been accepted. The tags will have your flight information and a unique tracking number, which will allow you to track your luggage throughout your journey.

Note: The baggage tags are essential for identifying and tracking your luggage, and should be attached securely to your bags before you drop them off.

In Conclusion, Swiss Air offers several convenient options for check-in, including traditional check-in at the airport counter, self-check-in kiosks, automated check-in, and mobile check-in. Each option has its advantages and allows passengers to choose the method that best suits their needs and preferences.

Regardless of the method chosen, passengers should always arrive at the airport with sufficient time to complete the check-in process, drop off baggage if necessary, and clear security before their flight’s departure time. With Swiss Air’s range of check-in options, passengers can enjoy a smooth and stress-free travel experience.

Frequently Asked Questions