Indigo Airlines Baggage Policy

Indigo Baggage Policy is specifically catered to provide the best and hassle-free travel experience for passengers on domestic and international flights. The airline’s baggage policy specifies the carry-on, checked baggage, and excess baggage policies with the airline.

Baggage details are essential for smooth and hassle-free travel. The in-depth guide for the policy is as follows-

What is Indigo baggage policy?

The guidelines for the Indigo Baggage policy are listed as follows-

  • Any prescription medication, valuables, fragile, perishable, and priceless things should be transported in cabin baggage rather than checked baggage.
  • All medication, fragile items, perishable items, valuable, and precious items must be carried via Cabin baggage, not checked baggage.
  • IndiGo may allow customers to carry oversized items on board, subject to availability and fares.
  • IndiGo retains the right to decline to transport any products or Luggage that are too large or otherwise pose a safety risk.
  • Free Indigo check in baggage allowance is applicable for international connecting flights from Indigo Domestic Sector to the Indigo International Sector.
  • Baggage beyond 15 kg will incur additional fees of 6.66 USD per kg when traveling on an IndiGo domestic flight that connects to or from a flight operated by another airline.
  • Charges for excess baggage are not refundable for international flights in the event of no-shows or gate no-shows.
  • Passengers may carry up to 5 liters of alcoholic beverages as checked-in baggage provided the alcoholic beverage is in retail packaging and has not more than 70% alcohol content.
  • Before checking in, declare any weapons or explosive substances because hiding violates the Aviation Act and Regulations.
  • Label all Indigo check in baggage items with the passenger’s name, address, and contact details.
  • Items deemed offensive will not be allowed on board.
  • Security may remove all prohibited or restricted things, and IndiGo may not be able to provide a means for the return of such items.

What is Indigo’s Carry-on baggage policy?

Indigo baggage policy allows passengers to carry certain goods and items as carry-on baggage. However, the carry-on baggage is subject to the guidelines below-

  • Weight – The weight allowed as carry-on baggage includes-
    • The passengers are allowed to carry only one bag weighing less than 7 kg.
    • One handbag up to 7 kg and 115 cm is allowed per customer for contactless travel under or in front of the seat and on board for domestic and international travel.
  • Dimensions – The allowed dimensions for the hand luggage are 55cm x 35cm x 25cm.
  • Carry-on Baggage – You can carry the following items as carry-on luggage-
    • Liquid containers with a maximum volume of 100ml can be stored in a transparent, re-sealable 1-liter plastic bag.
    • The passengers can carry one pram or stroller as a carry-on baggage without any fee.
    • Alcohol is allowed in carry-on luggage if it is purchased from the airport security hold area and should be packed in a clear, resealable plastic bag with a maximum size of 1 liter. The bag must be completely closed and 20.5 cm by 20.5 cm, 25 cm by 15 cm, or equivalent size.
  • Personal item – IndiGo airlines will allow passengers to carry one additional personal article, such as a ladies’ purse or laptop, weighing less than 3 kg with the allowed carry-on baggage.

Note: The Indigo baggage allowance for hand luggage is 7 kg for flights under the Vande Bharat Mission.

What is the checked baggage policy for Indigo?

Indigo airlines have a dedicated checked baggage policy for passengers.

Checked Baggage allowance

The checked baggage prices depend on the locations and the weight of the baggage included in the luggage-

LocationChecked Baggage Allowance
Domestic15kg allowance per person (1 piece only) An extra 10 kgs are allowed for multi-seat or double bookings. Additional charges are levied on excess baggage.  
Male, Phuket, Bangkok, Kathmandu,20kg allowance per person (2 pieces only), basis the sector and for Kathmandu (1 piece only). 24 USD is chargeable at the airport per piece. Charges for excess baggage are extra.
 Jeddah2 items or a maximum of 30 kgs are allowed per person based on the sector including Zam Zam water. It is only applicable on flights from Jeddah to India. The airline charges 24 USD at the airport per piece. Additional charges are applicable on excess baggage.
Kuala Lumpur, Singapore, Hanoi, Ho Chi Minh City, Abu Dhabi, Bahrain, Dammam, Dhaka, Doha, Dubai, Yangon, Colombo, Hong Kong, Kuwait, Muscat, Ras Al Khaimah, Riyadh, Sharjah2 items or maximum 30 kgs are allowed per person based on the sector. The airline charges 24 USD at the airport per piece. Additional charges are applicable on excess baggage.
India to IstanbulMaximum weight allowed- 23 kgs

Indigo Checked Baggage Charges

Here are the Indigo flight baggage allowance for domestic and international airlines-

Booking TimeDomestic TravelInternational Travel
Online (Pre-Booking)10 USD21 USD
At the Airport12 USD24 USD

Please Note: These are the approximate costs given in USD.

What are the excess baggage guidelines with Indigo?

Indigo Excess Baggage guidelines allow passengers to travel with additional baggage on the trip. The optional facility is available for an extra excess baggage fee to provide a comfortable experience to the passengers. Add to that-

  • The passengers can pre-book for excess baggage.
  • Pre-book facility is available up to 2 hours before the scheduled departure of the flight.
  • The travelers can pre-book excess baggage by paying indigo extra baggage fees via the website or over the phone.

Domestic Travel – If you wish to travel with Indigo domestic flight baggage allowance, the passengers who apply for additional pieces the book on the website or at the airport. Add to that-

  • Passengers can reserve prepaid excess baggage and extra piece allowances up to an hour before the departure of a domestic trip.
  • Maximum 2 items are allowed per passenger.

Domestic Excess Baggage Charges

Following Prepaid excess baggage slabs are available for Indigo domestic baggage allowance for the passengers to help make excess baggage affordable and easy-

Weight of the BaggagePre-Paid Baggage Costs
3 kg Prepaid18 USD
5 kg Prepaid29 USD
10 Kg Prepaid59 USD
15 Kg Prepaid88 USD
20 Kg Prepaid117 USD
30Kg Prepaid176 USD
At Airport Per Kg7 USD

Key Note: These are the approximate costs given in USD.

International Travel – For international travel-

  • The passengers can book prepaid excess luggage allowance and additional pieces up to 2 hours before the scheduled time of the international flight.
  • You can book the facility via the website or call center.

International Excess Baggage Charges

Here are the pre-paid baggage charges for international travel.

Flights From India – If you wish to travel from India to international destinations, the following prices are levied on excess or additional baggage.

Note: Prices vary as per travel routes.

International Baggage5kg Pre-paid10kg Prepaid15kg Prepaid20 kg prepaid30kg PrepaidAt Airport Per Kg
India to Bangkok/Phuket42 USD84 USD127 USD169 USD254 USD10 USD
India to Dubai/ Sharjah / Abu Dhabi / Ras Al Khaimah54 USD108 USD163 USD217 USD326 USD12 USD
India to Singapore33 USD66 USD100 USD133 USD200 USD7 USD
India to Kuala Lumpur54 USD108 USD163 USD217 USD326 USD12 USD
India to Hanoi / Ho Chi Minh42 USD84 USD127 USD169 USD254 USD10 USD
India to Yangon33 USD66 USD100 USD133 USD200 USD7 USD
India to Dhaka33 USD66 USD100 USD133 USD200 USD7 USD
India to Muscat54 USD108 USD163 USD217 USD326 USD12 USD
India to Male54 USD108 USD163 USD217 USD326 USD12 USD
India to Doha54 USD108 USD163 USD217 USD326 USD12 USD
India to Hong Kong83 USD167 USD250 USD334 USD501 USD18 USD
India to Kuwait66 USD133 USD200 USD267 USD401 USD14 USD
India to Istanbul108 USD217 USD326 USD435 USD653 USD24 USD
India to Chengdu / Guangzhou66 USD133 USD200 USD267 USD401 USD14 USD
India to Riyadh/ Jeddah66 USD133 USD200 USD267 USD401 USD14 USD
India to Colombo42 USD84 USD127 USD169 USD254 USD10 USD
India to Bahrain54 USD108 USD163 USD217 USD326 USD12 USD
India to Kathmandu30 USD60 USD90 USD121 USD 181 USD6 USD

Note: These are the approximate costs given in USD and the passengers must check their booking details for exact costs.

From to Other Destinations – Below are the excess baggage costs from the following destinations to India or other locations worldwide.

International Baggage5kg Pre-paid10kg Prepaid15kg Prepaid20 kg prepaid30kg PrepaidAt Airport Per Kg
Singapore88 USD176 USD264 USD352 USD529 USD18 USD
Dubai/Sharjah/Abu Dhabi/Ras Al Khaimah77 USD155 USD232 USD310 USD465 USD16 USD
Doha78 USD155 USD233 USD311 USD467 USD16 USD
Colombo42 USD85 USD128 USD171 USD257 USD10 USD
Kuwait61 USD123 USD185 USD247 USD371 USD13 USD
Muscat65 USD130 USD195 USD260 USD390 USD15 USD
Male65 USD130 USD195 USD260 USD390 USD15 USD
Kuala Lumpur63 USD127 USD191 USD254 USD382 USD13 USD
Dhaka42 USD84 USD126 USD168 USD252 USD10 USD
Kathmandu23 USD46 USD69 USD92 USD138 USD4 USD
Istanbul119 USD238 USD357 USD476 USD714 USD26USD
Hong Kong84 USD169 USD254 USD338 USD508 USD17 USD
Bangkok/ Phuket46 USD93 USD139 USD186 USD279 USD11 USD
Chengdu68 USD137 USD207 USD274 USD412 USD14 USD
Guangzhou68 USD137 USD207 USD274 USD412 USD14 USD
Yangon48 USD95 USD143 USD190 USD285 USD12 USD
Hanoi/ Ho Chi Minh50 USD100 USD150 USD200 USD300 USD12 USD
Jeddah82 USD164 USD246 USD329 USD494 USD17 USD
Bahrain66 USD132 USD199 USD265 USD398 USD15 USD
Riyadh82 USD164 USD246 USD329 USD494 USD17 USD

Note: These are the approximate costs given in USD and the passengers must check their booking details for exact costs.

International Connecting Flights – While flying domestically or connecting to/from international carriers, IndiGo provides exceptional deals on prepaid extra baggage. This allowance is in addition to your permitted baggage allotment.

Guidelines – Here are the key guidelines for prepaid excess baggage for Indigo international connection baggage:

  • Extra luggage should be reserved at least six hours prior to the departure time.
  • The domestic flight should be scheduled to depart within 48 hours of your overseas flight or 48 hours after the institution’s quarantine has ended.
  • International travel documentation or quarantine approval certificate must be presented at the time of check in, otherwise the airline may charge Indigo extra baggage charges at the counter.
 WeightInternational Connection Fare (In USD)
8kg Prepaid25.6 USD
15kg Prepaid48 USD
30kg Prepaid96 USD

What is the Indigo baggage policy for Non-Standard Baggage?

Indigo baggage policy allows passengers to carry oversized baggage, sports equipment, and musical instruments as special baggage as checked baggage. Here is an overview of the items permitted by the airline-

Oversized / Odd-Sized Items

If you want to carry goods big enough to not qualify as hand luggage, you can request the airline to allow permission for them. Add to that-

  • Purchase an additional seat on a flight to carry an oversized item to fit safely in a seat, subject to availability and fares.
  • Additional charges are applicable.
  • IndiGo reserves the right to refuse to carry large items due to safety risks.

Special Assistance Items

Passengers with disabilities or requiring special assistance like wheelchairs must keep in mind that-

  • Passengers who are dependent on special assistance items like a fully collapsible wheelchair, and/or pair of crutches, and/braces or other prosthetic devices may choose Cabin Baggage.
  • The airline holds limited liability on the items.

Items that Qualify as Special Baggage

Following items are special baggage and incur additional charges-

  • Sports/Skiing equipment
  • Golf bags
  • Bicycles
  • Surf boards
  • LCD and LED TVs less than 99.06 cm in size. It is 81.28 for Riyadh flights.
  • Large or irregular shaped items like cartons with dimensions below 158 cm.

Charges on Special Baggage

The special Indigo airlines baggage fee is levied over the excess or additional baggage charges, if applicable on the baggage. The following charges are applicable on special baggage submitted as checked baggage-

  • Indigo international connection baggage – 18 USD per item.
  • International Travel – 24 USD per item.

Does IndiGo allow sports items?

Musical instruments are allowed following the conditions as follows-

  • Carriage of musical instruments is allowed on domestic and international flights at no additional cost.
  • Guitars can be carried in hand baggage if packed in a soft case.
  • Other instruments must be packed and submitted in Check-in baggage.

Is it allowed to bring jewelry on Indigo Airlines flights?

Passengers can carry jewelry in their luggage. Add to that-

  • Cash or jewelry must be approved by airport regulatory authorities and is recommended to be carried in cabin baggage, not checked baggage.
  • Make note that IndiGo is not responsible for its carriage.

What are the baggage restrictions and the items are not allowed on board Indigo?

Here is the overview of the items not permitted on the airline-

ItemsAdditional Information
Compressed GassesButane, oxygen, liquid nitrogen, aqualung cylindersCompressed gas cylinders that are deeply chilled, flammable, non-flammable, and hazardous.  
CorrosivesAcids, alkalis, mercury, wet cell batteries, and equipment containing mercury
Explosives and AmmunitionsFireworks and flares, ammunitions like blank cartridges, handguns, fireworks, pistol caps
Flammable Liquids and SolidsLighter refills, fire-lighters, lighter fuel, matches, paints, thinners, lighters inverted before ignition, matches, radioactive material, briefcases, and attached case alarm devices
Oxidizing MaterialsBleaching powder and peroxides
Some food ItemsFish, other seafood,  animals, birds, insects in any form, whether alive and/or dead and/or frozen and/or dried and/or cooked
Poisons and Infectious SubstancesInsecticides, weed-killers, and live virus materials
Dangerous ArticlesMagnetized materials, offensive or irritating materials
MiscellaneousAnything having the ability to or emitting a conspicuous or offensive odor

What are the Items Prohibited as Cabin Baggage?

Here are the items not allowed on the airline-

ItemsAdditional Information
Sharp InstrumentsKnives, scissors, Swiss army knives
Toy replicasReplicas of Ammunitions and Weapons
Electrical GoodsDry Cell Batteries
WeaponsWhips, nan-chakras, batons, or stun gun
MiscellaneousAerosols, Liquids, Electronic devices that cannot be turned off, Items deemed hazardous by law

Exceptions – Here are some exceptions to the Indigo Baggage rules-

  • One clear, transparent, resealable plastic bag that can hold a liter of liquids, gels, pastes, aerosols or other materials of a comparable nature can be carried by each passenger.
  • Beverages, shampoos, creams, toothpaste, hair gels, and hair sprays are among these.

What is the procedure for receiving support in case of delayed, damaged, or lost baggage?

Indigo baggage policy states that the airline is not liable for any loss or damage caused to customers’ hand baggage/personal belongings. However, in case of damage or loss of checked baggage, the airline provides support to the passengers as follows-

  • Report the issue – You must report the concern of bag delay or loss with the staff members at the arrivals hall desk once you reach the destination. Failing to do so implies that the traveler has received the baggage appropriately and in good condition.
  • Provide a detailed description of the missing/ lost items – Make sure to provide a detailed description of the bag, its features, its items, etc.
  • Keep the Baggage Receipt – Indigo airlines lost baggage requests receipts from the passengers to file the required complaint and assist the staff members to tag the bag.
  • Track the Bag – You can also track the luggage on the Worldtracer website offered by Indigo. Add the passenger’s first name and the file reference to access the information. Passengers can track their articles via the Indigo manage booking section.
  • Follow up – Once you file the complaint, stay updated with the status of the search and request the required compensation if the airline fails to find the luggage.

What is the compensation for lost or damaged baggage with Indigo airlines?

Indigo airlines feature the Baggage Delayed & Lost Protection Service for the passengers to track their luggage and expedite the return to the owner. Add to that-

  • It is a paid service that can be booked on the website for last-minute Indigo airlines check-in, one-way trips, and round trips.
  • A fee of 1 USD for domestic and 4 USD for Indigo international baggage allowance travel is charged to avail of the service.
  • In case of delay or loss of luggage, the passengers can head to the website and file a mishandled baggage report.

Guidelines- Indigo airlines baggage policy states that the compensation is available when-

  • Your checked baggage fails to reach its destination.
  • You submit a missing baggage claim with Indigo and have a file reference number or file locator number.
  • You notify Blue Ribbon Bags within 24 hours of your flight’s arrival if a bag has been damaged.
  • The bag is not located within four days of arrival at the destination.

Compensation- The compensation is as follows-

  • Domestic Travel – 230 USD per bag.
  • International Travel 799 USD per bag.

In Conclusion, Indigo baggage policy is an essential aspect of their overall service and travel experience. The airline has established clear guidelines and regulations for the number, weight, and size of baggage that passengers can carry, ensuring a safe and efficient journey for everyone.

Frequently Asked Questions

What items are not allowed in checked baggage Indigo?

Indigo recommends carrying medication, valuables, fragile items, perishable items, and precious items in Cabin Baggage not checked baggage.

Can I carry a guitar on Indigo?

You can carry a guitar as hand luggage or checked baggage in a soft case.

Can I carry musical instruments on Indigo?

Yes, musical instruments are allowed as baggage with no additional costs.

What is the weight allowed for check-in baggage for Indigo?

5kg per person, not more than 32 kg per allowed per passenger.

Can I take 2 carry-on bags on Indigo?

Only one bag is allowed as a carry-on with Indigo airlines.

What is the weight limit for carry-on baggage on Indigo?

One handbag up to 7 kg shall be allowed per customer as a carry-on.

What happens if my checked bag is over 50 lbs Indigo?

Excess baggage charges range from INR 1,350 to INR 13,500 (for 30 kgs) for domestic flights.

What are the baggage dimensions for Indigo?

The permitted bag dimensions are 115 cm (L+W+H) for baggage allowance.

Is Indigo strict with checked baggage size?

Indigo is strict with baggage dimensions and refused boarding due to its enormous size or weight.

Can I carry alcohol on Indigo?

Airlines allow up to 5 liters of alcohol with less than 70% alcohol content on the aircraft.

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