Tap Air Portugal Name Change Policy

TAP Air Portugal name change policy states that passengers can change the name on their booking by contacting the airline’s call center or visiting a TAP Air Portugal ticket office. There may be a fee for making the change, and the passenger will need to provide proof of identity. 

It is best to check this article for more specific information about their policy and any fees that may apply.

What are the rules to request name change with TAP Air Portugal?

Before requesting a name change with TAP Air Portugal, it is important to consider the following rules:

• The name change request must be made before the departure date of the flight.
• The name change fee may vary depending on the fare type and route.
• The name on the ticket must match the name on the government-issued ID that will be used for travel.
• TAP Air Portugal name change is not permitted on the codeshare agreement flight. 
• Name changes may not be permitted on certain fare types, such as basic and restricted fares.
• If the name change results in a fare increase, the passenger will be responsible for paying the difference in fare.
• The name change request must be made by the passenger or by the person who made the original booking.
• The name change may affect any frequent flier miles or status associated with the booking.

What are the types of requests allowed under the Tap Air Portugal name change program?

According to TAP Portugal name change policy, name changes are only accepted on flights that are operated by TP. Here are the types of name change requests accepted by the airlines. 

Name correction – Passengers can correct the name up to 3 characters to the first name, middle name or last name. 

• Passengers need to pay a name correction fee.
• No new PNR would be created
• Tickets need not to be reissued. 

Incomplete last name – If the TAP Portugal reservation on the ticket contains an incomplete last name.

• Name on the ticket must match with the government issued photo ID.
• Tickets would be reissued.
• TAP Portugal name change fee alongside fare difference would be applicable. 

Inverted first and last name – When the first and last names are inverted.

• The airline will complete the name correction request.
• No tickets to be reissued.
• Passengers need to pay the TAP Portugal name correction fee.

Change from nickname to full last name –  If a traveler has added a nickname to either their first or last name, it can be changed as long as the information matches that in their passport or other official photo ID. If a traveler has a nickname for both their first and last name, they should seek a name change and follow the applicable TAP Portugal name change policy.

• Name change fee would be charged alongside the fare difference.
• Passengers need to submit the legal certificate that validates the name change.
• New PNR to be issued in the similar or higher class of service, subject to availability. 

Add/omit title – If a passenger types Mr. instead of Mrs. or vice versa, they might ask for a title error.

• The airline accepted the request as name correction.
• Passengers need to submit a passport or government issued photo ID at the time of request. 

Add last name – If the traveler has two last names, they should be added to match the passport or other official photo ID.

• It would be requested under TAP Air Portugal name change policy. 
• Tickets would be reissued in the higher class of service, subject to availability. 
• Fare difference may apply. 

Add a middle name—TAP Portugal will accept requests for middle names  when a traveler needs to add, remove, or change their name so that their credentials. 

• To add a middle name to a TAP Air Portugal flight booking, you can contact the airline’s customer service team either by phone or email.

First name misspelling – Under TAP Portugal’s name correction policy, it is acceptable if the passenger has to exchange a letter or if there is a missing letter or an extra letter.

• Airline fixed the typo error under name correction.
• Only name correction fee would be charged.
• The airline does not require any documents.

How to request name change on TAP Air Portugal reservation?

To request a name change on a TAP Air Portugal reservation, you will need to contact the airline directly or request online. 

Name change request online – To request a name change on a TAP Air Portugal flight ticket online, you will need to follow these steps:

• Visit the TAP Air Portugal website and log in to your account.
• Find the booking or reservation for the flight you wish to change the name on.
• Click on the “Change booking” option, which will be located in the “Manage your booking” section.
• Select the passenger whose name you wish to change and follow the prompts to enter the new name.
• Review the changes and pay any additional fees associated with the name change.
• Confirm the changes and print a new copy of your flight itinerary with the updated name.

Name change request through customer support – To request a name change on a TAP Air Portugal flight ticket over the phone, you can follow these steps:

• Call (1 (800) 903-7914) TAP Air Portugal’s customer service number.
• Provide your booking reference number and passenger details (name, date of birth, etc.) to representative.
• Request the name change and provide the correct spelling of the new name.
• Confirm the details of the flight and any applicable fees for the name change.
• Pay the name change fee, if applicable.
• Confirm the new name on the flight booking and obtain a new booking confirmation.

Name Change Request Via Email – The steps to request a name change on a TAP Air Portugal flight ticket via email are as follows:

• Gather all necessary information, including your booking reference number, the name that is currently on the ticket, and the new name you would like to use.
• Compose an email to TAP Air Portugal’s customer service team, requesting the name change and providing all of the necessary information.
• Include any additional documents, such as a copy of your ID or passport, that may be required to verify your identity.
• Send the email and wait for a response from TAP Air Portugal. They will confirm if your name change request was accepted and if there is any additional fee to be paid.
• Follow up with TAP Air Portugal if you do not receive a response within a reasonable amount of time.

Name change request through live chat – Passengers can access the live chat to request name change/corrections. Follow these steps –

• Go to the TAP Air Portugal website and log in to your account.
• Click on the “Contact Us” button or link.
• Look for the “Live Chat” option and click on it.
• Start the chat session with the customer service representative.Inform the representative that you would like to request a name change on your flight ticket.
• Provide the representative with your booking reference number and the new name you would like to use.
• Confirm any additional fees or charges associated with the name change.
• Review and confirm the changes with the representative.
• Receive confirmation of the name change from the representative and ensure the correct name is reflected on your flight ticket.

Name Change on TAP Air Portugal flight ticket through social media – To request a name change on a TAP Air Portugal flight ticket through social media, as seen below:-

You would need to follow these steps:

• Go to TAP Air Portugal’s social media accounts, such as Facebook or Twitter.
• Search for the customer service or support page.
• Send a message to the customer service team with your booking reference number, your current name, and the name you would like to change it to.
• Provide any other required information, such as ID or passport number, to verify your identity.
• Wait for a response from TAP Air Portugal’s customer service team, they will inform you of any fees associated with the name change and if the request can be processed.
• Pay any applicable fees and provide any additional required information.
• Once the request is approved, your flight ticket will be updated with the new name.

How much is the fee to request name change on TAP Air Portugal flight?

The TAP Air Portugal name change cost is charged per passenger and per reservation The following fees will be charged for name correction or change requests:

The airline is often accommodating and understanding when it comes to correcting a typo or legal name change on your ticket. Additionally, it’s crucial to keep in mind that name corrections are distinct from name change requests.

Frequently Asked Questions