In case you have made a mistake in your name like typos, spelling errors, added nicknames, etc. during the reservation booking, Lufthansa airlines name change policy is specifically designed to streamline this process.
It offers features like risk free name change, legal name changes, or name corrections for passengers’ convenience without the need to book a new reservation. Here is an in-depth guide on Lufthansa name change.
What are the Terms and Conditions of the Lufthansa Name Change Policy?
Lufthansa airlines name change policy allows passengers to make amendments if they follow the guidelines and rules stated by the airline. The terms and conditions for the name change are as follows –
- Holders of the tickets purchased officially through this carrier will be eligible for any kind of alterations, including name changes and corrections.
- Lufthansa Airlines does not entertain name change requests on the day of travel/ flight departure.
- The airline permits one name change per person.
- The ticket is not transferable. Thus, the passenger cannot give his/ her ticket to another person.
- All tickets except non-refundable fare type and promo fares are liable for a name change.
- Passengers enjoy a 24-hour risk-free period, i.e. they can apply for a free name change within 24 hours of booking a reservation.
- The entirely unused tickets are admissible for a name change request.
- Passengers are allowed to choose whether to travel with the wrong/ misspelled name on the PNR or request a new ticket.
- Change passenger name Lufthansa guidelines must carry SSR Doc (Special Service Request) if they wish to travel on the originally issued ticket.
- Only changes covered under the name change policy are allowed, no other errors are handled by Lufthansa.
What are the Guidelines for Group Bookings Name Change Requests?
Lufthansa name change policy differs for group bookings and the guidelines are as follows –
- For group bookings, Lufthansa name change requests are allowed before the ticket/ PNR is issued by the airline.
- Name changes to post ticket confirmation and PNR allotment are liable for a name change fee. Exceptions include legal changes due to marriage, or divorce.
- No name change fee applies before the ticket PNR is issued.
What documents do I need to claim the Lufthansa Airlines name change?
Here are the documents required to request a name change, especially in instances of name change requests due to marriage, divorce, or adoption-
- Government-issued documents like Voter Credentials, Passport
- Legal documents like marriage certificates, Divorce agreements/Certificates, and other travel documents
- Passport and VISA
- Name change request fee receipt
Note – It is recommended to connect with the airline representative for other specific documents based on the name change request.
What changes are applicable under Legal name change/correction?
You can issue legal name change requests under the given instances –
- Legal changes are permitted in cases of adoption, Lufthansa name change marriage request, legal notice, divorce, issue of new passport, gender change, legal government proceedings, etc.
- Ensure that the legal proceedings/ update happens before the commencement of the journey.
- Submit necessary proof for name change like a marriage certificate divorce certificate, or decree absolute.
- Lufthansa Group agency support processes the request and completes the required name change.
What changes are applicable for a misspelled name?
Following Lufthansa name correction on ticket requests are available once per passenger –
- Correction up to two letters in first, middle, or last name.
- Correction in cases of inverted names, names in the wrong sequence, or nicknames.
Note – For tickets sold in Brazil and India, contact the Lufthansa group Agency support for name change/ correction requests.
What are the name changes/corrections not permitted under Lufthansa Airlines?
The following name corrections are not applicable under the Lufthansa name change on ticket policy.
- Corrections of more than two letters in first, middle, or last name. Exceptions include – Nicknames, legal changes, and Inverted names
- Adding or removing middle names and second family names.
- Adding/ deleting/ removing/ modifying Titles like Mr, Mrs, Ms, Dr, Prof. in case of an error.
How to request a name change over the website?
Passengers can connect with Lufthansa Airlines over the website for name change requests as described below –
- Head to the official website and click “My Bookings” from the available tabs.
- Enter the details like the “Booking code” and the “last name” of the passenger.
- Click on “Find Bookings” to access the booked flights. Check Lufthansa Airlines Manage Booking for more information.
- You will now be redirected to a page to view your reservations. Select your flight and retrieve your booking.
- Now, you may utilize the “Lufthansa Ticket Name Change” option to edit your name. Name corrections and other modifications of personal information can also be done here.
- Complete Lufthansa change name on booking requirements like providing required travel documents and supportive documents for legal changes or name corrections.
- Continue by tapping on the “Save Changes” button.
- To confirm the new ticket with the correct name, you might have to pay the Lufthansa name change fee.
- The airline may charge additional charges like fare differences and service charges.
- Once the airline processes the request, passengers will receive the updated PNR on the registered email or phone number.
Note: For further assistance, you can use the instructions provided by the airline’s site during this process.
How to request a name change at the airport counter?
Another way to connect with the airline to request a Lufthansa passenger name change is to reach out to the airline representative at the airport counter. Follow the steps as follows –
- Reach the airport timely to reach out for assistance at the airport.
- Interact with the staff and request Lufthansa change name on ticket.
- Share the necessary details like the booking reference ID, ticket number, and flight name.
- Once the representative finds the booking, share the errors in the name like spelling, or request a legal name change.
- Provide a valid reason for name change like marriage and divorce.
- Provide the legal documents and travel documents to issue Lufthansa change ticket name request.
- Pay the applicable Lufthansa airline name change fee with fare differences.
How to connect with Lufthansa Airlines for a name change over the phone?
Passengers can connect with the airline over the phone for name changes or Lufthansa name correction on ticket requests.
- Keep information like the booking reference number and the ticket confirmation numbers handy while speaking with the customer agent.
- The airline agent can assist the passengers with other issues as well like Lufthansa airline unaccompanied minor policy, flight confirmation, cancellation, etc.
- You can connect with the airline representative on the number given below to address the concern.
|Lufthansa Helpline Number|
|1800 102 5838|
Does Lufthansa Airlines offer a Live chat facility for name changes?
Passengers can also contact the airline via Live Chat for name change requests. It is also useful for issues requests like Lufthansa flight cancellations. Follow the steps given below –
- Visit the official website and click on “Menu”.
- Click on “Help Contact”. The chat box will automatically open or you will find the “Live chat” icon on the bottom right.
- Type “Name Change” and provide the ticket “reservation code” and “booking reference number”.
- Follow the on-screen instructions and provide the correct name to the airline.
- Submit the name with other details. Pay the Lufthansa flight name change fee and the applicable fare differences, if applicable.
- You will receive a confirmation over email or SMS once the airline completes the name change request.
How to connect with Lufthansa Airlines over social media platforms?
Social media platforms like Facebook and Twitter enhance the user experience and offer a more engaging manner to connect with the airline staff and share issues like Lufthansa airline manage booking, pet policy, etc.
Here are the social media platforms where you can connect with Lufthansa –
|Social Media Platforms||Links|
What is the Lufthansa Name Change Fee?
Passengers can request a name change or correction under the Lufthansa name change policy for a Lufthansa name change fee. Keep note that –
- Passengers can re-book a new flight within 24 hours of booking the flight with the correct name and other details.
- The Lufthansa name change fee depends on the route, destination, and the type of booking chosen by the passenger.
- A name change fee is available on all flights handled by the airline under OS/SN/LH/LX/4Y/WK/EN flights.
Here are the Lufthansa name change charges for passengers’ bookings –
|Type of Booking||Lufthansa Name Change Fee|
|Individual Bookings||25 USD – 200 USD|
|Group Bookings||110 USD approx.|
The Lufthansa ticket name change policy makes it easy and effective to change names or correct spelling errors hassle-free. You can use the exclusive facilities, affordable name change fee, user-friendly interface, and wide online platform support to receive assistance.
Frequently Asked Questions
You can change names or apply for name corrections conveniently before the ticket/ PNR is issued.
You can connect with the airline over the phone, on the website in the My Bookings section, and at the airport counter.
Lufthansa allows passengers to change names for free before the ticket is issued. In other cases, the airline may charge 25 USD to 200 USD.
Legal documents like a marriage certificate, birth certificate, divorce agreement, and decree absolute are compulsory for legal name change requests with other travel documents.
It may take up to 24 hours based on the type of name corrections/ corrections requested by the passengers.
Yes, full name changes, corrections of more than 2 characters in the first, middle, or last name, or adding/ removing the middle is not permitted.
Airlines may charge a name change fee with fare differences and service charges, if applicable under the fare type and cabin class of the passenger.
Lufthansa does not entertain corrections of more than 2 characters in the name, however, any restriction on the length of the name is not mentioned by the airline.
It is recommended to contact the travel agent. Third-party website for name correction in such a case. You can also contact the airline over the phone.
A Lufthansa middle name on a ticket is not compulsory on the ticket if the first and last name is mentioned clearly and accurately on the ticket.