Lufthansa Check In Policy

Multiple boarding groups, different airport facilities and different check-in times make the check-in process more overwhelming than welcoming. Lufthansa Airline helps with its detailed check-in guidelines that cover every little detail a passenger might need.

It is ideal to request a Lufthansa check-in time within 24 hours. Get ready for your next flight by checking out the Lufthansa check-in time details below.

What are my Check in options for Lufthansa?

Lufthansa offers a wide array of check-in options for passengers to diversify the Lufthansa flight check in process and ensure a hassle-free event. The major options are discussed below –

What is Lufthansa Online Check In?

Online check-in fosters passengers to experience check in at the comfort of their homes and offices. Consider the following guidelines before choosing a Lufthansa check in online-

  • Check-in begins 23 hours before the scheduled departure time.
  • You can select your seats and download or print the boarding pass on your cell phone.

Eligibility for Online Check in – It is available under the following conditions –

  • Lufthansa passengers worldwide
  • LOT for flights from Munich and Frankfurt
  • Croatia Airlines for flights departing from Germany
  • SAS for flights departing from Munich and Frankfurt
  • All Austrian flights between Austria and Germany

Online check and Mobile check in are not available for- The exceptions to Lufthansa web check in and mobile check in include –

  • It is not available for airlines not specified by Lufthansa under the Eligibility section i.e. Codeshare flights.
  • It is not available for flights booked under the Lufthansa flight number but operated by another airline.
  • For Eurowings-operated flights, passengers can use the ticket confirmation number or Eurowings booking code to access check in.
  • check in Lufthansa online is also not applicable if the passengers depart from the given locations –
CroatiaRijeka (RJK)
BosniaSarajevo (SJJ)
MontenegroTivat (TIV)

NOTE – Only direct Lufthansa operated flights are permitted these check in options.

What is Lufthansa Mobile Check in?

Lufthansa online check in app elevates the check in and boarding process by using a tablet or smartphone. Add to that –

  • You can check in via mobile app 23 hours before the scheduled flight departure time.
  • You have access to additional facilities like reserving seats, choosing meal preferences, and downloading boarding passes.
  • Mobile boarding pass is issued after completion of online or mobile check-in.
  • The boarding pass is sent in the boarding pass file by sms link or email on your smartphone once you get the “You are checked in” confirmation.
  • The boarding pass is applicable in the majority of the Lufthansa airline locations like Lufthansa flight web check in.
  • In exceptional cases arising due to security regulations, the boarding pass may not be issued and will be allotted at the airport ticket counter.
  • Passengers can manage mobile boarding passes via the Lufthansa app, iOS wallet, or Google Pay for convenience and complete within Lufthansa online check in time.

What is Lufthansa Automated Check in?

Automated check in saves time and ensures there is no hassle to follow the check in time for Lufthansa flights. The automated check in instantly checks in the passengers 23 hours before the scheduled flight time via text or email.

Here is how you can enjoy automated check in as Travel ID Profile Users and Miles and More members –

  • Automated check in is automatically activated for flights within the Schengen Area and those booked up to 24 hours before the flight departure.
  • The Lufthansa boarding pass check in is sent to the email address or the mobile phone number 23 hours before flight departure.
  • When you enter the correct and updated email address and mobile number to receive the Lufthansa online check in boarding pass, it is updated timely with the passenger receipt in the profile.
  • The self-facilities like seat changes, e-Journals, home-printed luggage tags, add frequent fliers including a travel companion, and Lufthansa flight cancellations are still available for passengers.
  • Passengers can disable automated check in in the passenger profile anytime.
  • For flights operating outside the Schengen area, automated check in is not available. Thus, the passengers must opt for other methods.

Another way to issue Lufthansa Automated check in – Passengers without Travel ID Profile use or the Miles and More members must opt for the following –

  • Register for Automated check in via the link available in the booking confirmation.
  • Automated check in is applicable for only confirmed bookings and booked flights.
  • You will receive the boarding pass via email or text to the registered email address or phone number.

NOTE – Head to the official website to have a glance over the guidelines and steps to set up Travel ID Profile and/ or register with Miles & More.

What is Lufthansa Late Night Check in?

Late Night Check in is Lufthansa early check in feature and is catered to travelers with children, passengers with tons of bags, and tour groups. It allows passengers to have a relaxed boarding on the day of the flight.

Here are the important guidelines associated with Late night check in –

  • It is available on flights operated by Lufthansa and its regional partners.
  • The luggage and other prerequisites must be fulfilled up to 23 hours before the final flight departure.
  • Check in your items at the self-service drop kiosk and request Lufthansa seat selection.
  • For Economy fare type – Passengers can request late night check in at the check in counter only in exceptional circumstances.
  • Passengers who request Lufthansa pet policy cannot avail late night check in.

NOTE – Service animals/ Pets can only be checked in on the day of flight departure.

Late Night Check in to Canada, Mexico, and USA

Late night check in is available for direct and connecting flights. Add to that –

  • Late night check in is not applicable for Air Canada flights between Munich and Frankfurt.
  • Exception – For trans-Atlantic flights operated by US airlines and connecting to the USA, late-night check in is available.
  • Due to security reasons, passengers departing from North America including Mexico, Canada, and the USA cannot request late night check in.

Late Night Check in By Groups

The tour guide is responsible to conduct late-night check-in for tour groups. Note that –

  • Identity proof for a tour guide is compulsory with an official photo ID.
  • For small groups like families, acquaintances traveling together, and couples, an individual is responsible to carry all relevant travel documents.

Exceptions – Late night check in is not available in the following airports –

  • Stuttgart
  • Saarbrucken
  • Wester land Sylt
  • Nuremberg
  • Friedrichshafen
  • Rostock-Laage
  • Heringsdorf
  • Leipzig Halle
  • Paderborn Lippstadt
  • Munster-Osnabruck
  • Dortmund
  • Dresden
  • Erfurt

What are the check-in deadlines at Lufthansa?

Lufthansa check in time varies depending on the departure airport, type of ticket, and destination. Add to that –

  • Check in deadlines guarantee that the airline will leave on time.
  • Complete check-in, obtain the boarding pass, and complete other services.
  • It is recommended to reach the airport as per the given deadlines –
    • 60 minutes before departure for flights within Europe.
    • 90 minutes before departure for intercontinental flights.

Take a look at the Check Deadlines for the airports and the locations including domestic and Lufthansa check in time for international flights-

CountryAirportEconomy/ Premium EconomyBusiness Class/ First Class
AlbaniaAirport Tirana – Mother Teresa Apt. Rinas
Algiers airport
40 minutes

90 minutes
30 minutes

75 minutes
BelgiumAirport Brussels40 minutes40 minutes
BrazilRio de Janeiro International Airport
São Paulo – Guarulhos International
60 minutes

60 minutes
60 minutes

60 minutes
The Dominican RepublicLa Romana
Punta Cana
60 minutes
90 minutes
60 minutes
60 minutes
Aeropuerto Internacional
60 minutes
60 minutes
60 minutes
60 minutes
Saudi ArabiaJeddah – King AbdulAziz International Airport
Riyadh – King Khaled International Airport
90 minutes

60 minutes
60 minutes

60 minutes
United Arab EmiratesDubai Airport60 minutes60 minutes
United KingdomBirmingham Airport
Bristol Airport
30 minutes
30 minutes
30 minutes
30 minutes
USABoston – Logan International Airport
Austin-Bergstrom International Airport
60 minutes

90 minutes
60 minutes

90 minutes

How to request check in with Lufthansa Airlines?

Passengers can refer to multiple online and offline methods for check in and avail of other facilities like Lufthansa baggage policy, check in via the website or mobile, etc.

Here are the popular check in methods offered by Lufthansa Airlines –

How to request Online check-in with Lufthansa Airlines?

To complete the web check in Lufthansa, you can follow these steps:

Lufthansa homepage
This screenshot has been captured from the official website of Lufthansa.
  • Select the “Check-In” option on the home page for check in online Lufthansa.
  • Enter the “booking code or 13-digit ticket number”. Enter the first and last names of the passengers.
Lufthansa flight check-in
The authorized website of Lufthansa is the source of this screenshot.
  • Click “Check in” and Choose the flight you want to check in for and the number of passengers.
  • Provide any required information, such as passport or ID details.
  • Select your sitting space and any additional services, such as bags or meal options
  • Review and confirm your check-in details.
  • Request Lufthansa online check in print boarding pass feature or save it to your mobile device for airport security screening and boarding.

How to request a Mobile check in with Lufthansa Airlines?

Lufthansa airline mobile app allows passengers to quickly address check in and other related queries like Lufthansa flight delay reimbursement. Follow the steps given below –

  • Head to the official Lufthansa app check in on your mobile device or tablet.
  • Choose “Check in” from the main page of the app and enter the ticket confirmation number or the booking code.
  • Submit the details by choosing “Check in”. You can add meals, and choose preferable seating arrangements, etc.
  • The airline will process the Lufthansa airlines web check in request after reviewing and confirming the details.
  • Your boarding pass will be available in the app, which you can display at airport security and for boarding.

How to Avail Check- in via Lufthansa Self-Service Kiosk Check-in at the Airport?

You can complete Lufthansa check in via self-service kiosks at the airport counter by following the steps given below –

  • Head to the self-service kiosk for Lufthansa check in time at airport.
  • Scan the passport (If applicable) or enter the booking confirmation number or the booking code to retrieve flight details.
  • Select the required flight and confirm details like personal information, sitting preference, luggage details, etc.
  • The airline processes the check-in information and prints the boarding pass directly from the kiosk counter.
  • Proceed to luggage drop-off if necessary, or directly to security and boarding.
  • You can proceed with security screening and head to the boarding departure area after you get the boarding pass.

Does Lufthansa chat assistant offer check in for passengers?

Lufthansa airline offers chat assistance or a live chat facility to passengers to cater to requests like check in and Lufthansa flight change.

  • Head to the Lufthansa official website and choose “Help and Contact” from the main menu.
Lufthansa help and support
The authorized website of Lufthansa Airlines is the source of this screenshot.
  • You will find the “Chat icon” at the end of the page.
Lufthansa live chat online
Via the Lufthansa Airlines website, this screenshot has been referenced.
  • Choose “Lufthansa chat assistant” and type “Check in”.
  • Provide necessary flight details, booking reference, booking code, & ticket number, etc.
Lufthansa check in through chat support
This screenshot has been captured from the official website of Lufthansa Airlines.
  • Wait for the chat assistant to respond and provide the necessary information or assistance.
  • Follow the on-screen instructions to complete the check in requirements.
  • You can choose meals, and sitting arrangements, or opt for other changes via chat assistant.
  • Once the issue is resolved, end the Live chat.

Can I request check in over the phone with Lufthansa?

You can also connect with the airline over the phone for check in and other related queries.

Take a look at the following steps to complete the Lufthansa airline check in over the phone –

  • Head to the official website and choose “Help and Contact” from the main menu.
  • Choose “New Booking and Check in” and further choose “Flight booking and payment options”.
Lufthansa Check in with phone
The original source of this screenshot is Lufthansa Airlines website.
  • Scroll down and choose “Call Us”.
Lufthansa check in through mobile
From the main website of Lufthansa Airlines, this screenshot is taken.
  • Select the country and the associated phone number.
  • Here are the popular locations, contact details, and associated operating hours.
CountryContact NumbersOperating Hours
Albania+355 4 450 0295Mon–Fri- 08:30 – 16:30
Australia+61 28349969424 hours daily
United States+1954 635 4549Mon–Fri, 02.00–16.00 (East)
Canada+1 833 951250324 hours daily
Germany+49 (0) 69 86 799 79924 hours daily
Austria+43 7203800523Mon–Fri – 06:00 – 21:00
Switzerland+41 435 478 631Mon–Fri, 08.00–22.00 hours
Spain+34 900031081, +34 910878029Mon–Fri, 08.00–22.00 hours
Italy+39 089 919800024 hours daily
France+33 170 48 91 70Mon–Fri, 08:30 – 22:00
Luxembourg+352 3420 8089 8024 hours daily
Belgium+322620088824 hours daily
the Netherlands+31 20 721 924224 hours daily
United Kingdom+44 371 641 040124 hours daily
Denmark+45 (0) 433 26774Mon–Fri, 08.00–22.00 hours
Norway+47 2414055024 hours daily
Finland+358 97252255624 hours daily
Greece+30 211 1211712, +30 210 6175225Mon–Fri, 09.00–20.00 hours

Note – Head to the official website “Help and Contact” section to refer to other countries’ customer support details.

Is Automated check-in available at Lufthansa Airlines?

To complete the automated check-in with Lufthansa, you can follow these steps:

  • Visit the Lufthansa website or use the Lufthansa app on your mobile device.
  • Enter your booking details such as your last name and booking reference number.
  • Select the flight you want to check-in for.
  • Choose your preferred sitting and add any additional services you may require (e.g. bags, meals, etc.).
  • Confirm your check-in and print your boarding pass or have it sent to your mobile device.

How to Contact Lufthansa Airlines through social media platforms?

Lufthansa Airlines is available on a variety of social media platforms to provide facilities like Lufthansa pet policy and check in to name a few. You may receive a response within 24-48 hours and will be provided best solutions

The popular platforms are discussed as follows –

Social Media PlatformsSocial Media Profile Link/ Profile URL

How does the Lufthansa boarding process work?

Lufthansa airline has a dedicated Group Boarding mechanism for continental and inter-continental flights for a relaxed and reliable boarding experience. Keep in mind that –

  • The Boarding group reference number is displayed on the boarding pass.
  • Passengers boarding the airline together are allotted the same boarding group.
  • The boarding sequence is – Pre Boarding, followed by Priority Groups, and then the remaining groups follow.

Following tables constitute the rundown for Boarding groups allocated for continental and intercontinental routes.

Boarding for Continental Flights

Boarding GroupsCategories of Passengers
Pre-boardingFamilies with kids below ages 5 and infants, Unaccompanied minors, Passengers with disabilities or reduced mobility
Priority Group 1Passengers with HON Circle Membership
Priority Group 2Business Fare type travelers, Star Alliance Gold members, Economy Flex fare passengers, Senators
Group 3Economy Class passengers with a window seat booking and traveling with companions
Group 4Economy Class passengers with middle seats booking and companions
Group 5Economy Class passengers who have booked aisle seats

Boarding for Inter-Continental Flights

Boarding GroupsCategories of Passengers
Pre-boardingUnaccompanied minors, Families with children below ages 5 and infants, Passengers with disabilities or difficulty in movement
Priority Group 1Passengers with HON Circle Membership, First Class passengers
Priority Group 2Senators, Business Class passengers, Star Alliance Gold card members
Group 3Premium class Economy fare passengers
Group 4Economy Class passengers with window seat booking and flying with companions
Group 5Economy passengers with middle seats booking and companions
Group 6Economy fare type passengers with aisle seats reservation

The Lufthansa check-in process is designed to make travel as convenient as possible, with multiple options available. Arrive at the airport with enough time to complete the process and allow for any delays.

Frequently Asked Questions

How many hours before can I check in Lufthansa?

Passengers can check in 23 hours before the flight departure using online and offline methods and print the boarding pass.

How do I call Lufthansa to check in?

Connect with the airline via contact numbers available within the Service Center option in “Help and Contact”.

Can I check in at the airport instead of online for Lufthansa?

Yes, you can check at the airport via self-service kiosks and directly print the boarding pass after offering adequate details.

Can I check in online with Lufthansa?

Yes, You can check in online up to 23 hours before the scheduled flight time using the booking confirmation code and ticket confirmation number.

Why can’t I check in online for an international flight with Lufthansa?

Lufthansa check in online international flights are not available for codeshare flights, flights operated by other airlines, and some locations specified under the policy.

Do you need to print the boarding pass from Lufthansa?

The requirements may differ from one airport to another. However, it is advised to print a boarding pass to avoid hassle.

How to print boarding pass Lufthansa?

You can access Lufthansa online check in print boarding pass facility, print it at the kiosk, or ticket counter, or use a printer at home for online and mobile check in.

Does Lufthansa do online check-in?

Yes, Lufthansa airline permits online check in for domestic and international flights via the “Check in” option on the website portal.

What time does Lufthansa check in open?

Lufthansa check in begins 23 hours before the scheduled flight departure time. Keep note that the check in deadline may differ from one airport to another.

Who can apply for Lufthansa late night check in?

Late-night Lufthansa flight check in time is directed to passengers traveling with kids, tour groups, and those with lots of luggage on the go.

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