Malaysia Airlines Name Change Policy

While making flight ticket reservations on Malaysia Airlines, it can be possible for travelers to enter incorrect names or make spelling errors. In such circumstances, their corrections in the tickets assume great importance. In this regard, the Malaysia Airlines name change policy operates to enable its customers to access the modification feature.

What is Malaysia Airlines’ Name Change Policy?

This policy helps customers understand the procedure of modification. It is important to know that this policy allows several corrections but not a complete name change. 

Hence, under the Malaysia Airlines name correction policy: 

• Passengers can only correct their mistakes in the details entered. 
• Minor changes can be made to alter misspellings or fix last and first names.
• The entire name of a passenger can’t be changed to transfer a ticket to another flier.

Rules to Change/Correct Name on Malaysia Airlines

The Malaysia Airlines name guide describes various regulations for the alteration process. It explains: 

• The number of characters that can be changed in the name
• Fees charged
• Types of changes 
• The appropriate time to make your request. 

The following are some of the main regulations highlighted by Malaysia Airlines in the name correction policy: 

• Only the tickets directly booked with the airline can be eligible for direct modifications. 
• For any changes to the reservations made with travel agents, you will have to contact your respective travel company. 
• The corrections can be made up to 3 characters in the whole name:
  • 1 letter in the passenger’s last name 
  • And 2 letters in the first name 

• For corrections exceeding 3 characters, charges have to be paid post the issuance of a ticket. 
• There are restrictions when you wish to modify more than the allotted number of letters.
• Modifications can be done both before and after the issuance of the ticket. 
• However, different rules may apply in the above 2 circumstances. 
• The airline may require you to submit a copy of your passport before initiating the process. 
• This serves to verify the identity of the flier by the airline’s representative. 

Flying with incorrect personal details can cause verification issues. Hence, boarding can become problematic. This may also cause flight delays at times.

Note: It is important to make your Malaysia Airlines name change request well before the scheduled departure of your flight. This can help you to stay clear of any last-minute trouble.

Ways to Modify Your Name on Malaysia Airlines

Depending on your convenience, you can choose either the online or the offline method of correction. Both of these options ensure a convenient name change process.

Note: In some cases, the online option may not be available to some users based on the time of request and their location.

Method 1: Via Malaysia Airlines’ Website

For the online option of name modification, you will have to use the website of this carrier. This option can be chosen in case of international travel to manage bookings. You can correct your name by this online method from anywhere at any given time. 

• Open your internet browser. 
• Go to the webpage of “Malaysia Airlines”.
• On the homepage of this site, you will find a panel of tabs. 
• From this panel, go to the “Manage” section. 
• Now, a new dialogue box will be prompted. 
• Here, you will have to submit your basic details in order to retrieve your booking. 
• Provide the necessary information to the carrier including your:
  • “Booking Reference Number”
  • “Last Name” 

• After carefully entering your details, click on the “Manage Booking” button.
• Follow the on-screen instructions to continue. 
• You can choose the option to modify your details in accordance with the Malaysia Airlines name correction policy. 
• Upon making necessary alterations, pay a fee, if required. 
• Your modifications will now be finalized. 

You may receive a confirmation email regarding the changes to the name on the ticket. 

Note: The users of the “Enrich” program of Malaysia Airlines can make updates to their addresses. They can also modify other personal details using their online “Enrich” accounts.

Method 2: Using the Calling Option

This is the most commonly used method of name correction on Malaysia Airlines. It can quickly help when you want to select seats, make upgrades, or get add-ons under the correct name. So, it is not only simple to comprehend but also extremely convenient for the flyers. 

In this method, the airline’s agents take care of the process. For contacting the agents of this carrier, you can dial the following numbers: 

Once you reach the agents, you need to: 

• Let them know the reason for your call. 
• Inform them of any error in the name and the need to correct it. 
• You may be asked to submit certain details about your flight. 
• These details can be the:
  • Ticket Number 
  • Booking Reference 
  • Full Name

• You may send a copy of your passport with the correct name mentioned on it. 
• The details will soon be modified as per the ones on your passport. 
• Pay the required fees to confirm the modifications made to the ticket.

Name Change Fees on Malaysia Airlines

The amount charged for changing personal details on this airline can differ based on various conditions. It mainly depends on the issuance of your ticket. The time of the modification request is another factor. Usually, low costs are charged by the airline to ensure convenience for the customers. 

This Malaysia Airlines name change policy mentions the following change fees:  

• Any modifications to the title of the name of the passenger can be done for free. 
• If you wish to correct 3 letters in your name:
  • You can do it for free. 
  • Only before the official issuance of the ticket, this can be allowed.

• After the ticket is issued, passengers will have to pay around MYR 50 or USD 11. 

Note: ST or Service Tax can apply along with the fee.

• This charge is for modifying 3 characters. 
• Correction of more than 3 letters can be done for free before ticket issuance. 
• Along with ST, the cost can be MYR 150 or USD 34 after the ticket is issued.

Help Regarding Name Change Queries

This carrier has set up various ways to entertain queries relating to the correction of personal details. On Malaysia Airlines, wrong name queries can be settled on call, through a form, or via messengers. 

Option 1: Through International Contact Centers

Depending on your country and city, you can dial one of the numbers given below. Then you can share your query regarding changing names on Malaysia Airlines and get a suitable response.

Note: Charges associated with long-distance calling can apply.

Option 2: Via Facebook and Twitter

Through online messengers, fliers can directly communicate with this carrier. They can use the official handles to share their doubts regarding the modification of details of unaccompanied minors, young passengers, etc. Then they can wait for an agent to respond. 

On Malaysia Airlines, your change name-related doubts can be cleared through the following information:

Option 3: By Utilizing the Feedback Form

On Malaysia Airlines, to change a passenger’s name, a person should be sure about the possibility. One of the ways to confirm this is through the feedback form. From the authorized website of the airline, you can access it. 

• Open the website of “Malaysia Airlines”.
• Scroll the site and find “Contact us”.
• Through this option, you will land on the form “Customer Feedback”.
• In it, you will have to provide details such as:
  • “Contact Name”
  • “Country Code”
  • “Phone”

• When you fill in the “Description”, ensure that you elaborate on your name change concern.
• You can share important attachments too.
• Eventually, tap on “Submit”.

In Short 

Malaysia Airlines’ name change policy allows only corrections and minor edits. Nevertheless, it is favorable to the customers in terms of its minimal costs and effectiveness. Besides, the conditions of this policy are favorable to the customers. Overall, the modification process is simple.

Frequently Asked Questions

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