Wizz Air is a leading name in the industry best known for its outstanding services for customers and pets. The airline only accepts guide or assistant animals i.e. dogs. For this, going through the Wizz Air pet policy is suggested. It comprises several guidelines to help you travel easily with your companion.
Travel Rules for Guide/Assistance Dogs
According to Decree number 27-2009 of the Ministry of Social and Labor affairs, assistance or guide dogs can be brought on board. You can do so for free.
Some important details related to travel rules have been given below:
- Only dogs can travel as assistance or guide dogs.
- They can travel at no extra travel cost.
- These dogs should be fully trained to guide or assist passengers with special needs.
- You can travel with these animals within or from the European Union countries.
- The guide dog should not sit on the seat.
- They must remain on the floor or in the carrier.
- Only 1 assistant or service dog will be allowed on each Wizz Air flight.
- Inform the airline at least 48 hours before the flight’s time about the service dog.
- You can inform the customer care team of Wizz Air via a phone call or email.
- This is an operator that does not allow any pets i.e.:
- dogs,
- cats,
- rabbits,
- Hamsters.
- But to travel with service or guide dogs, you will need to arrange the necessary travel documents as per Wizz Air’s pet policy
- Abide by the country-specific rules and regulations too.
What is Needed to Travel with a Service Dog?
As per the Wizz Air pet travel rules for guide or service dogs, every passenger will need the following:
- A valid proof or certificate stating that the dog is a trained service animal.
- Country-specific certificates and documents will be needed.
- Only fully-trained dogs will be accepted.
- The boarding of under-training dogs can be denied by the airline.
You are also advised to check the rules of Wizz Air to change passengers’ names on the ticket. In case you want to make corrections or changes at some point, you must do so. Otherwise, incorrect information may hinder your travel.
Important: No emotional support animals or comfort animals will be accepted as service or guide dogs onboard.
How to Add a Guide Dog to Your Booking?
If you need any sort of special assistance or simply want to add your service dog to your booking, first you will need to inform the airline. At least 48 hours prior to the scheduled time of departure, you must do so. After this, you can go ahead with the booking.
When it comes to the methods, you will have two ways –
- via a phone call
- and through email.
Since every nation will have a different contact number, below is the list:
- Albania: 045 300 999
- Azerbaijan: 0036 167 775 02
- Armenia: 0036 167 775 24
- Austria: 0043 720 775 243
- Bosnia: 00387 552 339 81
- Belgium: 0032 258 870 35
- Bulgaria: 00359 249 283 67
- Croatia: 00385 177 570 14
- Czech Republic: 00420 225 850 035
- Cyprus: 00357 220 071 44
- Denmark: 0045 787 331 94
- Estonia: 00372 609 415 1
- Egypt: 0036 212 111 302
- France: 0033 170 700 852
- Finland: 00358 931 585 800
- Georgia: 00995 706 777 037
- Greece: 0030 213 002 259 8
- Germany (German Calls only): 0049 691 200 669 54
- Hungary: 0036 167 775 05
- Israel: 00972 337 412 85
- Iceland: 00354 539 064 0
- Italy: 0039 020 068 976 8
- Kosovo: 0036 167 775 18
- Kazakhstan: 0077 172 696 071
- Lithuania: 00370 520 324 17
- Latvia: 00371 676 604 34
- Moldova: 00373 229 038 70
- Malta: 00356 277 816 44
- Morocco: 0036 167 775 20
- Montenegro: 0036 167 775 11
- Netherlands: 0031 202 621 943
- Norway: 0047 219 306 71
- North Macedonia: 00389 232 076 42
- Portugal: 00351 300 500 497
- Poland: 0048 221 284 905
- Russia: 007 499 504 441 3
- Romania: 0040 312 294 796
- Serbia: 00381 113 216 842
- Slovenia: 00386 177 743 91
- Slovakia: 00421 233 046 989
- Spain-Callers (Catalonia): 0034 937 370 069
- Spain: 900 670 780
- Switzerland: 0041 225 510 025
- Sweden: 0046 812 410 514
- Turkey: 08 503 901 949
- United Kingdom: 0044 330 977 044 4
- Ukraine: 00380 893 202 532
- United Arab Emirates: 80 003 111 236
Note: To call on the numbers mentioned above, you will need to check the operational hours. Additionally, standard charges will apply.
If you are unable to connect with customer assistance department for special assistance, then fret not. As per the policy and rules of Wizz Air to travel with pets, you can write an email and send it to specialassistance@wizzair.com.
Since Wizz Air does not have any policy for pet animals, you can only travel with service dogs. They should be fully trained to perform certain tasks for passenger with physical, psychiatric, or psychological disabilities.
Frequently Asked Questions
Here are some important frequently asked questions and answers. Keep on reading to learn more about the rules associated with Wizz Air’s pet policy for guide dogs:
Since there is no pet policy, you will only be allowed to bring guide dogs into the cabin.
The airline does not accept any pets onboard. Therefore, it does not have any specific policy to travel with pets.
No. Only service or guide dogs will be allowed.
According to the rules, every guide dog should be trained to perform a certain task for the passenger with special needs they are traveling with. They must be certified by a renowned trainer or organization.
Only guide or assistance dogs will be accepted with passengers. For them, you do not have to pay anything.
To add or better inform the airline about your assistant dog, you can call the customer assistance team as per your present destination.
