Cathay Pacific Flight Change Policy

Cathay Pacific’s flight change policy allows passengers to make changes to their booking at any time before the scheduled departure of their flight.

The cost of the change will depend on the fare type and the difference in fare between the original booking and the new booking.

In most cases, there will be a fee associated with making changes to a booking, as well as any difference in fare. It’s best to check the Cathay Pacific website or contact the airline directly for specific information about their change policy.

Term and Condition to change Cathay pacific flight

Travelers can change the flight date and time on the Cathay pacific change flight official website via Manage Booking. To make flight changes, the following conditions will apply –

  • Cathay Pacific change flight would be applicable on all fare types and classes of service booked.
  • Flights originating to and from the US are allowed to make changes for free within 24 hours of purchase.
  • If you need to change your flight due to an emergency, we will waive the change fee.
  • All other changes are subject to the fare rules of your ticket.
  • The new flight must be booked in the same class of service as the original flight. If the new flight is not available in the same class of service, you will be booked in the next available class.
  • If the new flight is less expensive than the original flight, the difference in airfare will be forfeited.
  • If the new flight is more expensive, the difference in airfare must be paid.
  • No changes are permitted post Cathay Pacific check-in.

Cathay Pacific Change Flight Within 24 Hours

If you need to change your flight with Cathay Pacific, you can do so within 24 hours of your scheduled departure time. No Cathay Pacific change fee would be assessed. Provided –

  • The flight must be originated to and from the US
  • The itinerary includes all the flight segments operated and marketed by Cathay Pacific.
  • The scheduled departure date must be booked 7 days or more in advance.

If you need to make any changes to your booking, please contact our Customer Service team at least 24 hours before your scheduled departure time.

Pro tip – Passengers can also request Cathay Pacific cancellation within 24 hours of departure. No cancellation fee would be charged.

Cathay Pacific Same Day Flight Change

Cathay Pacific offers the Same Day Flight Change service for eligible passengers. This service allows you to change your flight to an alternate flight on the same day, subject to seat availability and applicable fare differences.

The service can be requested at the airport check-in counter, or through the Cathay Pacific Contact Center before your original flight’s departure time. Additional fees and charges may apply.

How to Change Flight With Cathay Pacific?

Passengers have several options to request a flight change with Cathay Pacific –

Change flight online

You can change your flight with Cathay Pacific by following these steps:

Cathay Pacific Airlines- Home Page
Cathay Pacific Airlines- Manage Booking

The screenshot above is taken from Cathay Pacific’s official website.

  • Go to the Cathay Pacific website and navigate to Cathay Pacific Manage booking section.
  • Fill in the booking details such as the confirmation code and the passenger’s last name.
  • Select the flight you wish to change and follow the prompts to make the change.
  • Review your new flight details and any additional fees or fare differences before confirming the change.
  • Once the change is confirmed, you will receive a new e-ticket and itinerary.

Change flight by phone

Alternatively, you can also contact the Cathay Pacific customer service center by phone at 1 (833) 933-2244 or by email to make changes to your flight booking. They will assist you and inform you about any fee that may apply.

It’s worth noting that if you have a ticket with a flexible fare type, you may be able to make changes to your booking without incurring any fees. However, if you have a non-refundable or restricted fare, you may be subject to additional fees or fare differences when making changes to your booking.

Change flight at Airport

Changes to a Cathay Pacific booking can be made at the airport by visiting the Cathay Pacific check-in counter. You will need to provide your booking reference or passport, and the changes will be subject to availability and any applicable fare differences.

It’s recommended to contact Cathay Pacific customer service in advance to check the fees and availability before you go to the airport.

Change Via Social Media

Passengers can get in touch with the airlines directly on social media platforms.

Social media platformLinks
Instagramhttps://www.instagram.com/cathaypacific/
Facebookhttps://www.facebook.com/cathaypacific/
Twitterhttps://twitter.com/cathaypacific

Change Via WhatsApp

You might occasionally need hands-on assistance to change flights with Cathay Pacific. Speak to the airline’s representative through WhatsApp. Simply –

  • Type “Hello”.
  • Text your booking reference
  • Submit your query.

Cathay Pacific Change Flight Fee

The fee for making changes to a Cathay Pacific flight booking can vary depending on the fare class, destination, and the type of change being made. Generally, changes made to a booking within 24 hours of departure will be subject to a higher fee than changes made before that time.

Below is the overview of the Cathay pacific change fee –

Class of serviceChange fee (in USD)
Economy Class50 USD
Business Class100 USD
First Class100 USD

It’s important to note that these fees are subject to change and may vary depending on the specific circumstances of your booking. It is recommended to check with Cathay Pacific customer service or check their website for the most up-to-date information.

Cathay Pacific Schedule Change Policy

As per Cathay Pacific change flight policy, if your itinerary has been affected by a schedule change, you may be entitled to a refund or a rebooking of another flight.

  • You are entitled to a complete refund if your flight is canceled. You can also choose to be rebooked on another flight or to receive a voucher for a future flight.
  • If your flight has been delayed, you may be entitled to compensation depending on the length of the delay.
  • If your flight has been rescheduled, you are entitled to a full refund if the new schedule is less convenient for you.
  • If the new schedule is equally convenient, you can choose to be rebooked on another flight or to receive a voucher for a future flight.

Cathay Pacific, like other airlines, may offer compensation for flight delays that are within its control.

  • This can include compensation for expenses such as meals and accommodation if the delay causes an overnight stay.
  • To claim compensation, you will need to contact Cathay Pacific’s customer service department and provide them with details of your flight and the delay. The airline will then assess your claim and provide a decision.
  •  It’s important to note that compensation may not be provided for delays caused by factors outside of the airline’s control, such as weather or air traffic control issues.
  • A voucher for future travel on Cathay Pacific or any One world member airline,
  • A refund of your ticket if you are no longer able to travel, or
  • Credit to your account if you are a Marco Polo Club member

To be eligible for compensation,

  • You must have a confirmed reservation on a Cathay Pacific flight that has been delayed by at least 2 hours

or

  • You arrive at your final destination more than 4 hours later than originally scheduled. You must also have checked in on time for your flight.
DistanceCompensation (in USD)
Under 1500 km325
Between 1500 – 3500 km530
Over 3500 km750

If you are eligible for compensation, you will be entitled to a refund of the cost of your flight, a voucher for future travel, or monetary compensation of up to 600 USD.

Frequently Asked Questions

Can I change a flight I already booked?

Yes, you can change your Cathay Pacific flight up to 3 hours before the scheduled departure. However, some changes may require a fee or fare difference and certain restrictions may apply.

Can I reschedule my flight date?

You certainly can reschedule your Cathay Pacific flight. Depending on the fare rules and regulations of your ticket, you may have to pay a fee and/or cover any difference in fares.

How can I change my flight without paying a fee?

You can change your flight within 24 hours and no change fee would be assessed.

How much does it cost to change the date of my flight?

The cost to change the date of a Cathay Pacific flight can vary depending on several factors such as the fare class, route, and the amount of notice given before the flight. It’s best to check the Cathay Pacific website or contact their customer service for the most accurate and up-to-date information.

Can I change my bookings online?

Yes, travelers can change their reservations online on the official website.

Can I change my bookings online if I have completed the online check-in?

Yes, Before making any changes to your online booking, you cancel the check-in via Manage Booking.

Can I change the dates and/or flights for some of the passengers under the same booking?

Step 1: Visit the manage booking.
Step 2: Click change flights and select whose ticket you wish to alter, select the ticket.
Step 3: Choose the dates and flights.
Step 4: Submit the contact details.
Step 5: After the process, you will receive the split reservation confirmation mail.

How do I make changes to my bookings?

If you’ve booked reservations through our website, you may make adjustments through Manage Booking. a “Change Flight” option will show up beneath your booking information.

Can I make seat requests when I change my bookings online?

Yes, travelers can book their seats through managed booking.

How do I know if the flight date and/or time has been successfully changed?

After the completing process of changing the request, you will receive the confirmation email.

Can I change my bookings online if I have purchased my tickets via a travel agent?

If you purchased a ticket through a travel agent, please directly contact the agency.

I have not received my e-ticket receipt after changing my bookings online. What should I do?

If you have not received your e-ticket receipt after changing your booking online, you should contact the airline or the travel agency through which you made the booking. It’s also recommended to check your spam or junk folder, sometimes the email might have been filtered there.

Can I change my bookings online if my itinerary involves connecting flights with other carriers?

If travelers make a reservation directly through Cathay Pacific channels, they can make changes.

I cannot find the “Change flight(s)” button in my flight booking details on Manage Booking. What should I do?

The “Change flight(s)” button may not be visible for certain bookings, depending on the airline’s policies and the stage of the booking process. In this case, you should contact the airline directly.

When paying additional fees for changes of bookings, do I have to pay with the same credit card used for the original bookings?

You are not necessarily to use the same credit card to make the payment. When checking in, you might be required to provide the actual credit card(s) used to purchase the tickets to verify your identity.

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