Are you one of the many passengers who have been affected by the recent flight delays and cancellations from Ryanair? If so, you may be entitled to compensation from the airline. In this policy, we will discuss Ryanair delay compensation claims and how you can go about filing one.
We will explain what compensation you may be entitled to, the process of filing a claim, and any other relevant information you should know. Read on to find out more.
What are the useful tips to get Ryanair compensation for delayed flights?
If you have experienced a delayed flight with Ryanair, you may be entitled to RyanAir delay compensation under EU Regulation 261/2004. Here are some tips that may help you in your efforts to receive compensation:
- Gather evidence: Make sure to keep all your travel documents such as boarding passes, ticket receipts, and any emails from Ryanair regarding your flight. This will be useful evidence in support of your claim.
- Check eligibility: Make sure that your flight is eligible for compensation under EU Regulation 261/2004. The flight must have been either delayed for more than three hours, canceled, or overbooked.
- Calculate the amount of compensation: The amount of compensation you are entitled to depend on the distance of your flight and the length of the delay. You can use online compensation calculators to estimate the amount you may be owed.
- Contact Ryanair: You can submit a claim for compensation directly to Ryanair. It’s important to follow their procedures and provide all the necessary information and evidence.
- Be persistent: If your claim is rejected, don’t give up. You have the right to escalate the matter to the relevant aviation authority in your country if Ryanair refuses to compensate you.
- Consider using a claims management company: If you’re not confident in navigating the process on your own, you can use a claims management company to assist you in claiming compensation from Ryanair. However, be aware that these companies typically take a percentage of your compensation as a fee.
Please Note: Ryanair may not always be willing to offer compensation, but by being well-informed and persistent, you may be able to successfully receive compensation for your delayed flight.
Is there any criteria or eligibility to claim compensation for a delayed flight with RyanAir?
To claim RyanAir delay compensation for a delayed flight with Ryanair, you must meet the following criteria:
- The flight must have been delayed for at least 3 hours.
- The delay must have been caused by the airline and not due to extraordinary circumstances such as bad weather, air traffic control strikes, or security threats.
- The flight must have been within the European Union (EU) or operated by an EU-based airline.
- If you have a confirmed reservation.
- Arrived at the airport and completed the RyanAir check-in process on time.
If you meet these criteria, you may be eligible to claim compensation under EU Regulation 261/2004, which mandates that passengers receive compensation for flight delays, cancellations, and overbooking. The amount of compensation you may be eligible for depends on the length of the delay and the distance of the flight.
Passengers are not eligible for the Ryan Air delay compensation for the following reasons:
- Extraordinary circumstances: If the flight delay or cancellation is caused by extraordinary circumstances such as natural disasters, severe weather conditions, air traffic control restrictions, political instability, or security threats, Ryanair is not required to pay compensation.
- Technical problems: Technical issues that are not caused by Ryanair’s failure to properly maintain its aircraft may also be considered extraordinary circumstances and exempt the airline from paying compensation.
- Strikes: If the flight delay or cancellation is due to a strike by Ryanair employees or those of another company, the airline may not be required to pay compensation.
- Re-routing: If Ryanair offers to re-route passengers on another flight, and the arrival time at the final destination is within three hours of the original arrival time, no compensation may be payable.
Note: The above-mentioned circumstances are not exhaustive, and the specific circumstances of each case will determine the eligibility of passengers for compensation.
What would be my compensation for delayed flights with Ryanair?
According to EU Regulation 261/2004, if your flight is delayed by more than 3 hours and the delay was within the control of the airline, you may be eligible for claiming flight delay compensation with RyanAiras mentioned below –
|Flight Distance||Delay flight compensation (in USD)|
|Within 1500 km||267|
|Between 1500 and 3500 km||427|
|More than 3500 km||640|
Right to care – Passengers are also entitled to the following –
- Adequate meals and refreshments were given the length of the wait
- Two phone calls or email messages
- If a stay of one or more nights becomes required, a reasonable hotel lodging;
- Acceptable transportation between the airport and the hotel
Refund – Under RyanAir flight cancellation policy, passengers are entitled to a full refund on the unused portion of the ticket, if there is a delay of 5 or more hours.
Please be aware that the aforementioned care entitlements are not valid if you decide to receive a Ryanair delay refund or to be rerouted at a later time.
How to get the Ryanair delayed flight compensation?
If your Ryanair flight is delayed, you may be entitled to compensation. To make a claim, you will need to provide
- Your flight details, such as the flight number, date of travel, and departure and arrival airports.
- You will also need to provide personal information, such as your name and contact details.
Once you have provided this information, you can make your claim for compensation. Ryanair will then assess your claim and inform you of the outcome. If your claim is successful, you will receive compensation in the form of a voucher or a refund.
Claim delayed flight compensation online
To claim compensation for a delayed Ryanair flight, follow these steps:
- Check your eligibility: You may be eligible for compensation if your flight was delayed for more than 3 hours and the delay was not caused by extraordinary circumstances (e.g. bad weather, security concerns).
- Gather the necessary information: You will need the following information to make a claim: your flight details (date, flight number, origin, and destination), the reason for the delay, and the length of the delay.
- Visit the Ryanair website: Go to the Ryanair website and navigate to the “Delayed Flight” section.
- Fill out the claim form online: Enter the required information, including your flight details and the reason for the delay, in the Ryanair delay compensation form.
The screenshot is sourced from the official Ryanair website.
- Submit the claim: Once you have completed the form, submit your claim. Ryanair will review your claim and respond within 30 days.
- Follow up: If you do not receive a response within 30 days, you can follow up with Ryanair through their website or by calling their customer service line.
Note: It is recommended to keep all relevant documentation, such as boarding passes and receipts, in case you need to provide additional information or evidence to support your claim.
Here are the steps you can follow to claim compensation through Ryanair’s live chat:
- Check your eligibility: To be eligible for compensation, your flight must have been delayed by at least three hours and the delay must have been within the control of the airline.
- Gather information: Make sure you have your flight details, including the flight number, date, and the reason for the delay.
This screenshot has been captured from the official website of Ryanair.
- Start a live chat: Select the “Live Chat” option and provide your name, email address, and flight information.
- Submit your claim: Explain your situation to the live chat agent and ask about compensation for your delayed flight. Provide any relevant information and be ready to answer any questions the agent may have.
- Wait for a response: The live chat agent will review your claim and provide a response. If your claim is approved, the agent will provide instructions on how to receive your compensation.
Note: that Ryanair’s live chat support may have long wait times, so be prepared to wait a while before reaching an agent.
Over the phone
Here are the steps you can follow to claim Ryanair delayed flight compensation from Ryanair over the phone:
- Gather necessary information: Before making the call, make sure you have the following information ready: your flight number, date of travel, and the reason for the delay (if known).
- Call Ryanair’s customer service: Dial the Ryanair customer service number +353 15825932.
- Explain your situation: Tell the customer service representative that you are calling to claim compensation for a delayed flight. Provide the information you gathered in step 1.
- Provide your contact details: The representative will ask for your contact information, including your name, address, and email address.
- Submit your claim: The representative will take down your claim and provide you with a reference number. Make sure to note down this number for future reference.
- Follow up on your claim: Ryanair will respond to your claim within two weeks. If you do not hear back within this time, call their customer service again and ask for an update on your claim, using the reference number provided in step 5.
Note: The compensation amount you may be eligible for will depend on the length of the delay and the flight distance. Ryanair follows EU regulation 261/2004, which outlines the rights of air passengers in case of denied boarding, flight cancellations, or long delays.
At the airport
To claim delayed flight compensation for Ryanair at the airport, follow these steps:
- Check your eligibility: Same as above.
- Gather evidence: Have your flight details, ticket, and boarding pass ready, and make note of the time and reason for the delay or cancellation.
- Speak to Ryanair staff: Visit the Ryanair desk at the airport and speak to a representative. Explain that you would like to make a claim for delayed flight compensation.
- Provide evidence: Show the representative the evidence you gathered, including your flight details and the reason for the delay.
- Fill out a complaint form: The representative may provide you with a RyanAir delay compensation form to fill out. Complete the form with your contact information and flight details.
- Wait for a response: Ryanair will review your claim and respond with a decision. This process can take several weeks, so be patient.
If you are not satisfied with the outcome of your claim, you can consider taking the matter to a court or an alternative dispute resolution service. It’s always a good idea to keep all documentation related to your flight and your claim for delayed flight compensation.
Contact the airline through Social Media
You can contact RyanAir through the following social media channels:
Overall, RyanAir delayed flight compensation is a complex process that requires customers to be patient and proactive in order to receive their full compensation. It is important for customers to understand their rights when it comes to flight delays, and to understand the process for filing a claim for compensation.
By taking the time to research the process and ensuring that all relevant information is submitted in a timely manner, customers can maximize their chances of getting the compensation they deserve.
Frequently Asked Questions
Yes, Ryanair pays out compensation for the flight delay of at least 3 hours or more.
The compensation for the delayed flight varies between 267 and 640 USD, depending on the length of the flight distance and delay.
Yes, provided that the flight must be a confirmed ticket and wholly operated by Ryan.
In order to get eligible for the delay compensation, the delay must be at least 3 or more hours.
Flights must be operated within the EU and must be ticketed with Ryanair.
Passengers can claim compensation online by filling out the delay flight compensation form, as well as by contacting the airline’s customer service team.