Sometimes, unexpected situations arise that may force you to cancel your flight. In such cases, it’s important to understand Spirit Airlines cancellation policy so you can make informed decisions about your travel plans. This policy outlines the rules and regulations regarding flight cancellations, including the fee structure, eligibility criteria, and other important details.
What are the rules to consider in order to cancel a Spirit Airlines flight ticket?
To cancel a Spirit Airlines flight ticket, there are several rules you should consider:
- Cancellation fee: Spirit Airlines has a strict cancellation policy and charges for cancellations made after the booking is confirmed. The fees may vary based on the fare type, route, and the time of cancellation.
- Time limit: You can cancel your flight ticket up to 24 hours before the scheduled departure time, after which the cancellation fees will apply.
- Refund eligibility: Depending on the fare type you have purchased; you may be eligible for a full or partial refund. If you have purchased a non-refundable fare, you may not be eligible for a refund, but you can still apply for credit towards a future flight.
- Changes to the itinerary: If you need to make changes to your itinerary, such as the date, time, or destination, you may be required to pay change fees in addition to any fare difference.
- Travel restrictions: In the event of travel restrictions or flight cancellations due to events such as natural disasters or pandemics, Spirit Airlines may offer options such as flight credits or rebooking for a later date.
- Check-in – No cancellation is permitted after completing the Spirit flight check-in.
It is recommended to review the terms and conditions of your booking and the Spirit Airlines ticket cancellation policy before making any changes to your flight itinerary.
Does Spirit Airlines have any cancellation guidelines due to Covid-19?
Spirit Airlines has implemented a flexible COVID-19 cancellation policy to provide more flexibility to customers whose travel plans have been impacted by the pandemic.
Here are some key points of the Spirit Airlines COVID 19 cancellation policy:
- Flexible booking changes – Spirit Airlines allows passengers to make a one-time free booking change or cancel their reservation for a voucher or credit. The voucher or credit will be valid for six months from the date of issuance.
- Refunds – If Spirit Airlines cancels your flight, you are entitled to a full refund to your original form of payment. If you cancel your reservation for a refund, the amount will be credited to your Spirit Airlines account.
- Health declaration – Passengers must complete a health declaration before travel. If you do not feel well or have been exposed to someone with COVID-19, you are advised not to travel.
- Face masks – Passengers are required to wear a face mask that covers the nose and mouth throughout the entire flight, including during boarding and deplaning.
- Cleaning protocols – Spirit Airlines has implemented enhanced cleaning and sanitization measures on all its aircraft.
Note: The Spirit airlines cancellation policy due to covid is subject to change, and you should check the Spirit Airlines website for the most up-to-date information on its COVID-19 cancellation policy.
Does Spirit Airlines Offer 24 Hour cancellation?
Under Spirit Airlines cancellation policy within 24 hours, you may be eligible for a full refund, depending on the fare type and the rules of your booking. Add to that –
- Most Spirit Airlines fares are non-refundable, but if you cancel within 24 hours of purchase, you may be eligible for a full refund, regardless of the fare type.
- This 24-hour window is known as the “Free Cancellation Period” and is offered by many airlines to allow customers to cancel their booking without penalty if they change their mind.
- The flight must originate from the US.
- It is important to note that the 24-hour cancellation policy may not apply in all cases, such as if your flight is within 7 days of departure or if the fare is a special promotional fare. In these cases, the normal cancellation fees may apply.
Note – 24 hour risk-free period also offered under Spirit Flight change policy.
How to cancel the Spirit Airlines flight ticket?
Passengers can make cancellation to their reservations by –
Method 1: Online
To cancel your Spirit Airlines flight ticket online, navigate to the Spirit Manage Booking section, and follow these steps –
- Go to the Spirit Airlines official website and click on “My Trips” section
- To retrieve your reservation, you can login with the Free Spirit account number or the email address.
- Alternatively, you can access your flight ticket by entering the 6-digit confirmation code and the passenger’s last name.
- Find the reservation for the flight you want to cancel.
- Click on the “Cancel” button or link next to your reservation.
- Follow the on-screen instructions to complete the cancellation process.
- You may be asked to provide the reason for cancellation and confirm the cancellation.
- Review the Spirit cancellation fees and policies.
- If you agree to the terms, complete the cancellation by clicking on the “Confirm Cancellation” button.
- You will receive a confirmation email with the details of your canceled reservation.
Please Note: If you are unable to cancel your flight online, you can contact Spirit Airlines customer service for assistance.
Method 2: Over the phone
To cancel a Spirit Airlines flight ticket, you can follow these steps:
- Call Spirit Airlines guest service center: Dial the Spirit Airlines customer service number at +1-855-728-3555 and speak to an agent to cancel your flight.
- Provide your flight details: The agent will ask for your booking details, including your flight number, name, and reservation code.
- Confirm cancellation: The agent will then check the cancellation policy for your ticket and inform you of any fees or charges that may apply. If you agree to the fees, the agent will process the cancellation and provide you with a confirmation number.
- Request a refund: If your ticket is refundable, you can request a refund from the agent. They will process the refund and provide you with information on how and when you will receive it.
- Follow up: After your flight has been canceled, it’s a good idea to follow up with the airline to make sure the cancellation was processed correctly and to confirm that any refund you are due has been processed.
Passengers calling from the following locations must refer to this list –
|Origin Airport||Telephone Number|
|Bogota, Columbia||571 +241 4000, 3183644210|
|Medellin, Columbia||57 3009120761, 57 4485158/ +57 305 3555401|
|Armenia, Columbia||57 – 6749 – 7244, WhatsApp: +57-310-452-2527|
|Cali, Columbia||(57-2)888-2353, (57)315 710 1521|
|Barranquilla, Columbia||57 5 3093238, WhatsApp: + 57 300 843 8569|
|Guayaquil, Ecuador||593 4 371-0897|
|Lima, Peru||Phone Number / Cel./WhatsApp: +51932132847 +51946288073|
|Guatemala City||502-2292-0828 / 502-2368-1695, WhatsApp Only: 502 31864865|
|Antigua, Guatemala||4130 5920, WhatsApp: 4145 9764|
|Quetzaltenango||502 77254500 & 502 5780 8259, WhatsApp Only: 502 31349123|
|San Jose, Costa Rica||506 4032-9449, WhatsApp: +506 7201-9465|
|San Pedro Sula||WhatsApp: (504) 9452-0238, (504) 9452-0239|
|Tegucigalpa||For WhatsApp: (504) 9472-8517|
|San Salvador||503 2534-8228, WhatsApp: +503 7166-9738|
Method 3: At the Airport
To cancel a Spirit Airlines flight ticket through a Guest Service Agent at their local airport, you can follow these steps:
- Visit the Spirit Airlines ticket counter at the airport: Go to the Spirit Airlines ticket counter at your local airport and ask to speak to a Guest Service Agent.
- Provide your flight information: Provide the Guest Service Agent with your flight information, including your name, booking number, and flight details.
- Explain the reason for cancellation: Let the agent know that you would like to cancel your flight and the reason for doing so.
- Request a refund: If your flight is eligible for a refund under Spirit Airlines cancellation refund policy, request it from the agent. If your ticket is non-refundable, the agent will inform you of the options available for using the value of the ticket for future travel.
- Confirm the cancellation: Once the cancellation has been processed, the agent will provide you with a confirmation of the cancellation.
Method 4: Text or WhatsApp
To cancel your Spirit Airlines flight ticket through live chat via Text or WhatsApp, follow these steps:
- Go to the Spirit Airlines website and click on the “Contact Us” link.
- Select the option for “Text” or “WhatsApp”.
The original source of this screenshot is Spirit website.
- Start chatting with the airline’s representative at 855-728-3555.
- Provide your name, flight information, and the reason for cancellation.
- The Spirit Airlines customer service representative will assist you in canceling your flight ticket.
- They will provide you with the options for getting a refund or rescheduling your flight.
- Follow their instructions to complete the cancellation process.
Method 5: Direct messaging Through social media
You can cancel your Spirit Airlines flight ticket through social media by following these steps:
- Send a direct message to Spirit Airlines on the social media platform you used to book the ticket (e.g. Facebook, Twitter).
- In your message, include your name, flight details (flight number, departure and arrival cities, date), and booking reference number (if you have it).
- Explain that you would like to cancel your flight and request a refund.
- Wait for a response from Spirit Airlines.
- They may ask for additional information or clarification, or provide you with instructions for next steps.
- Follow any instructions provided by Spirit Airlines and provide any requested information.
|Social Media Platform||Links|
Note: The processing time for a refund can vary, and that the airline’s social media customer service representatives may not have access to your booking information, so they may need to transfer you to a different customer service channel (e.g., phone, email) to assist you further.
Are there Any Guidelines for Spirit Airlines Flight Ticket Refunds?
Yes, there are certain guidelines that you should know before claiming a refund on your Spirit Airlines flight ticket:
- Time frame: You must request a refund within 24 hours of booking your flight in order to receive a full refund. If you cancel your flight after the 24-hour window, you may be eligible for a partial refund or a credit for future travel.
- Booking type: The refund policy can vary depending on the type of ticket you purchased, such as a non-refundable ticket or a ticket with a flexible booking option.
- Documentation: To claim a refund, you may need to provide proof of your cancellation, such as a confirmation number, a flight itinerary, or a receipt.
- Processing time: The processing time for a refund can vary depending on the method of payment used to purchase your ticket. It may take several weeks for a refund to be processed and credited to your account.
- Refund on unused portion – As per Spirit refund policy for canceled flight, passengers can claim refund on the unused or unfollow flight segment only.
- In case of third-party booking: Your booking refund will be given to Spirit Airlines by the concerned travel agency. The “Loan Balance” of the traveler will then be updated by Spirit Airlines.
When can I get the full refund?
Passengers are entitled to full refund as per Spirit Airlines cancellation policy under the following circumstances –
- If you cancel the flight at least 60 days before departure.
- You can cancel a flight within 24 hours as long as it departs at least after 7 days or more.
- Flight canceled or disrupted by Spirit Airlines.
- Flight delay of 2 or more hours.
- Your flight has been rescheduled, and the alternate option is not as per your travel needs.
- If you can present the airline with sufficient documentary proof and they agree, you are legally required to cancel your flight in the event of unforeseen circumstances like serious illness, death, jury duty, etc.
Spirit Airlines cancellation fee
Here’s the overview of the cancellation fee as per Spirit Airlines flight cancelation policy
|Days from Departure||Cancellation fee (in USD)|
|0-6 days from departure||119|
|7-30 days from departure||99|
|31-59 days from departure||69|
|60+ days from departure||Free|
To ensure a smooth and successful refund process, it is important to understand the guidelines and conditions ofSpirit Airlines cancellation policy and to provide all necessary documentation when requesting a refund. If you have any questions or concerns, it is recommended to reach out to Spirit Airlines customer service for assistance.
Frequently Asked Questions
In general, if you cancel your Spirit flight within 24 hours of booking, you may be eligible for a full refund. The airline charges 119 USD if the reservation is canceled 0 to 6 days before departure.
Yes, Spirit Airlines does offer refunds for canceled flights, although the specific policy and process for obtaining a refund may vary depending on the type of ticket and fare that you purchased.
Spirit Airlines cancellation fee varies with the days passengers requested cancellation before the scheduled departure.
Yes, if you cancel a flight up to 60 days before scheduled departure. No fee would be charged.
If you need to request a refund from Spirit Airlines, you have a few options: Online, and through Spirit’s customer service line. You can also send an email to Spirit’s customer service team at [email protected] to request a refund.